Administrative Assistant

Administrative AssistantVeritas HHS seeks an Administrative Assistant for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN.Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.Our company culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our mission and core values.Mission – Do socially useful work, have fun, and prosper.Core Values – Integrity, innovation and creativity, quality of work, and customer service/teamwork.Most places you work, someone else owns the outcome. Here, you do.Veritas HHS is a management and employee-owned company serving families across 22 offices in North Carolina, Maryland, South Carolina, Tennessee, and Virginia. We help parents navigate child support — not as enforcers, but as partners working toward stability for kids and families. That work matters, and the people doing it should share in what gets built. We pride ourselves on our mission and employee ownership is how we back that up – Your success and the company's success are one in the same, by design. Employee ownership is just one of the many things we offer to show value to not only our company, but to our employees. It's one of the many ways we give back to those that do socially useful work, prosper, and have fun.Benefits we offer:Health InsuranceDental InsuranceVision Insurance401(k)STD, LTDLife InsuranceEmployee Assistance ProgramTelehealth ServicesPaid Time OffVolunteer Time OffRewards ProgramOn-Demand PayAbout the position:The Administrative Assistant provides customer services to families receiving child support services either in person or by phone. This individual is responsible for answering the phones, assisting walk-in customers and other visitors to the office. The position reports to the Team Leader and will be responsible for the following:Greet customersDirect customers to appropriate staff for servicesProcess incoming and outgoing mailProvides clerical support for the officeReceives, sorts, and delivers internal communication materials, mail, and packagesPrepares documents for the scanning/imaging processScans and routes all incoming/outgoing documents (e.g., applications, genetic testing results, and correspondence)Assist with other office needs, including copying and court services needsPerforms routine typing, including memos, letters, and reportsPerform related duties as requiredRequirements:High school diploma or equivalentAt least one year's experience in clerical position preferredExperience with Microsoft Office products and operating a personal computerExceptional communication skills