Customer Support Representative

Customer Service RepresentativeCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.Responsibilities:Extensive problem-solving, order processing, and helping to manage customer accountsProvide proactive sales support by developing close relationships with customersSchedule service and delivery ordersCoordinate schedules with the service/operations teamContact customers for purposes of scheduling additional services or offering maintenance plansRefer unresolved customer grievances to designated departments for further investigationQualifications:High school diploma or GEDMinimum of two years of customer service experience requiredStrong time management and project management skillsProficient in Microsoft Office (word, excel, outlook)Excellent communication skills, both written and verbalMust be able to lift 50 lbsCompensation: $17.00 - $18.50 per hour Culligan