Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

IMC COMPANIES

Work Schedule Overview: Monday through Friday, Generally 8am-5pm

Position Overview: Communicate customer delivery needs and appointment dates/times, quote rates of customer and relates service requirements to dispatchers. Regularly use own discretion and judgment in making independent pricing decisions.

Essential Functions:

* Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.

* Enters all orders into computer for dispatch - technical lines require specialized training, experience or knowledge of transportation industry.

* Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.

* Prepare customer reports and tracking/tracing as required such as CNI, Daily Activity, and Appointment Board.

* Notifies Cargo Specialist Supervisor / management of all service failures.

* Proposes and implements solutions to improve overall customer service

* Creates and updates location profiles in computer system

* Works as dispatcher as volume/vacation schedule dictates

* Other projects as assigned by management

Knowledge and Skills Required:

* Port and rail operations; US customs. Intermodal/Trucking experience

* Data entry skills

* Excellent communication and organizational skills, email, and general office duties

* Must be innovative

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Columbus, OH vacancy
  •  ...motivated professionals to offer a best-in-class customer experience in support of our wide array of...  ...quality and workmanship with superior service at affordable prices. Job Summary Window World Customer Service Representatives (CSR) will work with both current and... 
    Suggested
    Full time
    Contract work

    Window World of Greater Columbus

    Columbus, OH
    3 days ago
  • As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested... 
    Suggested
    Full time
    Immediate start
    Worldwide
    Shift work

    Wesco

    Columbus, OH
    2 days ago
  • $20 per hour

     ...As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing... 
    Suggested
    Hourly pay
    Full time
    Part time
    Remote work
    Home office

    GrabJobs

    Columbus, OH
    3 days ago
  •  ...company in Central Ohio is seeking a CSR/Dispatch Lead to manage customer onboarding and assist with production scheduling. The ideal candidate will have at least 6 years of experience in customer service and 2 years using Service Titan. The role offers a competitive wage... 
    Suggested
    Seasonal work
    Relocation package

    Yoder Electric

    Columbus, OH
    15 hours ago
  •  ...Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and...  ...phone skills and resolving conflict. Use all sy Customer Service Representative, Alterations, Customer Service, Customer Experience, Representative... 
    Suggested

    David's Bridal

    Columbus, OH
    4 days ago
  • $14 per hour

     ...hiring pay at: $14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As...  ...The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform... 
    Hourly pay
    Temporary work
    Casual work
    Immediate start
    All shifts
    Flexible hours
    Shift work

    Raising Cane's

    Powell, OH
    22 hours ago
  •  ...Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service,... 

    Dollar Tree Family Dollar - Dollar Tree, Inc.

    Columbus, OH
    3 days ago
  •  ...Commercial Customer Service Representative The Commercial Customer Service Representative (CSR) plays a pivotal role in managing and enhancing client relationships within the HVAC systems sector. This position is responsible for serving as the primary point of contact... 
    Work at office

    ACCURATE MECHANICAL, INC.

    Columbus, OH
    15 hours ago
  •  ...Customer Engagement Specialist The Customer Engagement Specialist is a key member of the Equity Connect contact center. This role focuses...  ...customer concerns promptly while delivering exceptional service and supporting the Company's "Raving Fan Service" culture. Achieve... 
    Base plus commission
    Hourly pay
    Temporary work
    Work at office

    Equity Resources

    Columbus, OH
    15 hours ago
  • $14 - $15 per hour

     ...Description About Us Responsive Answering Service provides contact center and answering...  ...about delivering exceptional customer service? Do you thrive in a fast-paced,...  ...and customer-focused Customer Service Representative to join the team. This is a full-time,... 
    Hourly pay
    Full time
    Remote work
    Work from home
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    GrabJobs

    Columbus, OH
    15 hours ago
  • $14 - $18 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Lewis Center, OH
    15 hours ago
  •  ...Description The Customer Service Specialist is responsible for delivering exceptional customer support while serving as the primary point of contact for customers. This role handles inquiries, resolves issues, supports customer retention, and plays a key role in driving... 
    Work at office

    Socket

    Columbus, OH
    15 hours ago
  • $20 per hour

     ...active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that... 
    Local area
    Visa sponsorship
    Shift work
    Night shift

    Spectrum Financial Services

    Columbus, OH
    4 days ago
  •  ...We are currently looking for individuals to fulfill Part-Time and Full-Time Customer Service positions. No experience is required to apply for the position. Training is provided through former experienced employees and available to hired applicants. We are looking for... 
    Full time
    Temporary work
    Part time

    MyJobResource

    Columbus, OH
    15 hours ago
  •  ...Customer Care Representative Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team...  ...of the store, mostly through telephone customer service support and the arranging of customer home pick-ups. Additional... 

    Volunteers of America Ohio & Indiana

    Columbus, OH
    1 day ago
  •  ...Full time. ESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:Cust Customer Service Representative, Customer Service, Store Manager, Inventory Control, Representative, Controls, Retail... 
    Full time
    Shift work
    Afternoon shift

    Circle K Stores, Inc.

    Columbus, OH
    3 days ago
  • $19 per hour

     ...Customer Service: Client Services Representative This is an exciting customer service opportunity to work with one of Columbus's TOP Employers, a leader in the Insurance and Financial Services Industry! Start Date: 6/30/26 Pay rate: $19.00 per hour First 8 weeks in person... 
    Hourly pay
    Weekly pay
    Work experience placement
    Work at office
    Monday to Friday
    2 days per week

    Randstad

    Columbus, OH
    15 hours ago
  • $790 per week

     ...Looking for a customer service job? This one pays you to give your opinion — no phones, no scripts, no customer service experience needed. Maxion Research runs paid studies where real companies pay for honest feedback on their products and services. Active members... 
    Remote work

    Maxion Research

    Columbus, OH
    2 days ago
  •  ...you'll be the first point of contact for clients and sales representatives, providing expert support for Hibu's suite of digital products...  ...for candidates with at least 1 year of professional customer service experience, preferably in a call center, tech support, or client... 
    Immediate start

    Hibu

    Columbus, OH
    4 days ago
  • $22.1 - $25.42 per hour

     ...What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including... 
    Hourly pay
    Work at office
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    XPO

    Columbus, OH
    3 days ago
  •  ...Customer Service Representative Genesis10 is currently seeking a Customer Service Representative for a contract to hire, on-site position with a Leading Technology Services Provider located in Columbus, OH. There are six openings for this role. Compensation: $19.00... 
    Hourly pay
    Permanent employment
    Contract work
    Shift work
    Afternoon shift
    Weekday work

    Genesis10

    Columbus, OH
    15 hours ago
  • $14 - $14.5 per hour

     ...job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner....  ...Requirements The physical demands described here are representative of those that must be met by an employee to... 
    Part time
    Casual work
    Local area
    All shifts
    Shift work
    Afternoon shift

    Circle K

    Westerville, OH
    2 days ago
  •  ...Customer Service Representative We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve... 
    Work at office
    Local area
    Immediate start

    Suburban Propane

    Columbus, OH
    1 day ago
  •  ...Motor Company in Columbus, OH, is seeking a Director of First Impressions to lead front desk operations and deliver exceptional customer service. You will greet customers, manage appointments, and coordinate with sales and service teams to ensure a smooth customer flow.... 

    Germain Motor Company

    Columbus, OH
    4 days ago
  • $17.5 per hour

     ...Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the... 
    Full time
    Contract work
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    Powell, OH
    3 days ago
  •  ...Customer Service Assistant At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive... 

    Sparkbit 360

    Columbus, OH
    15 hours ago
  •  ...built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to...  ...You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist... 

    Foxen

    Columbus, OH
    15 hours ago
  • $21.54 per hour

     ...& Qualifications If you love a high energy and fast-paced environment - Serco has a great opportunity for you! The Customer Service Representative will be on a dynamic team, supporting customers with processing their retirement pensions. Bring your expertise and collaborative... 
    Hourly pay
    Full time
    Contract work
    Part time
    Work experience placement
    Local area
    Immediate start
    Flexible hours

    Serco

    Columbus, OH
    2 days ago
  •  ...Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as... 
    Start working today
    Local area

    U-Haul

    Columbus, OH
    4 days ago
  • $18 - $19.5 per hour

     ...Remote Customer Service Representative Remote | Connecticut Residents Only Pay: $18.00–$19.50 per hour Schedule: Full-Time | Monday – Friday | 8:30 AM – 5:00 PM ✔ No Cold Calling • No Sales • Paid Training ✔ 100% Remote ✔ Connecticut Residents Only Work From Home. Help... 
    Hourly pay
    Full time
    Immediate start
    Remote work
    Work from home
    Monday to Friday

    GrabJobs

    Columbus, OH
    15 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!