Business Analyst I - Revenue Protection

Requisition ID: 95750 At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today. Position Overview The Business Analyst I supports account‑level research, case management, reporting, audit support, and process discipline for EverBright Revenue Protection workflows. This role helps the team manage Salesforce case assignments, postponement/deferment and contract modification requests, UCC and ABS reporting, legal account assistance, and recurring analytics used to monitor portfolio performance and operational controls. Responsibilities Review Salesforce case workflows and postponement/deferment request processing, including assignment review, account‑level research, documentation, decision support, issue resolution, and clear stakeholder communication. Respond to ad hoc legal requests by gathering accurate account information, coordinating next steps, following up with stakeholders, and escalating issues when additional review is needed. Prepare monthly reports for ABS account modifications and support EverBright financing audit activities by compiling account‑level documentation, screenshots, data extracts, and complete responses to Business Management requests. Compile UCC reports, coordinate updates with Data Analytics, and validate Power BI outputs for accuracy. Support contract modification workflows by identifying impacted homeowners, preparing and validating data inputs, developing technical reporting, analyzing impairment and contract value‑at‑risk exposure, tracking payment outcomes, and assisting with escalated modification reviews. Perform ad hoc analysis to support Revenue Protection leadership, portfolio monitoring, operational escalations, and process improvement decisions. Maintain consistent process documentation, transition materials, status updates, and operating discipline across recurring Revenue Protection workflows. Required Qualifications At least 2+ years of experience in an analyst, operations, or customer financial services environment; working with data and reporting; cross‑functional collaboration and communication. Bachelor’s degree in Business, Finance, Economics, Data/Analytics, or a related field. Strong Excel skills; experience with SQL and/or Power BI (or similar BI tools) and familiarity with Salesforce workflows or similar system. Experience analyzing financial data and preparing reports. Preferred Qualifications Experience with UCC filings and ABS reporting. Knowledge of contract modification processes and value‑at‑risk analysis. Previous exposure to revenue protection or collections environments. Benefits NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Employment Details Employee Group: Exempt Employee Type: Full Time Job Category: Finance, Accounting & Business Analytics Organization: Gexa Energy, LP Relocation Provided: No Equal Opportunity NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e‑mail to View email address on click.appcast.io , providing your name, telephone number and the best time for us to reach you. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information. #J-18808-Ljbffr NextEra Energy Resources