Supply Chain Associate-1st Shift

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Work Location: Duke Raleigh Hospital, 3400 Wake Forest Rd, Raleigh, NC 27609

Work Schedule: 8:00 am - 4:30 pm, Monday - Friday

Bonus: This position offers a $2,500 commitment bonus!

Occupational Summary

Perform duties in computerized order entry, distribution of all supplies, linen, and equipment, and the shipping/receiving of hospital merchandise. This position is primarily responsible for the procurement of equipment, implants, and surgical instruments for the OR and Surgery Center at Duke Raleigh Hospital. The role ensures optimal inventory management and availability of surgical equipment while maintaining accurate financial records through invoice reconciliation.

Work Performed

• Specialized Procurement: Order equipment, implants, and surgical instruments specifically for the OR, Surgery Center, and Sterile Processing Department (SPD).
• Financial Reconciliation: Reconcile blocked invoices for the hospital by identifying and resolving discrepancies. This includes working closely with Corporate Accounts Payable and Procurement.
• Purchase Order Management: Create "Bill Only" POs for the OR and ensure all instrument orders for SPD are processed accurately.
• Inventory & Distribution: Distribute and restock supplies/linen; use Supply Chain technologies (Pyxis and SAP) to document movement; perform regular cycle counts and monitor expiration dates.
• Shipping & Receiving: Accept and sign for deliveries; inspect shipments and enter Goods Receipts into SAP; report identified shipment discrepancies to management.
• Daily Logistics: Transport shipments from the loading dock to the stockroom and deliver packages to appropriate purchasers. Ensure all STAT orders are completed according to service level agreements.

Knowledge, Skills, and Abilities

• Technical Proficiency: Strong working knowledge of  Microsoft Excel, Word, and Outlook is highly preferred.
• System Knowledge: Experience with  SAP and SPM is a significant plus; however, these systems can be taught to candidates who possess the core Microsoft Office skills.
• Clinical Familiarity: Experience in OR supplies or Sterile Processing in a hospital setting is strongly preferred to understand the specific needs of the service line.
• Detail Orientation: High level of accuracy required for reconciling invoices and identifying discrepancies.

Level 2 Characteristics

• All Level 1 knowledge, skills, and abilities.

• Experience using an ERP system.

• Demonstrated competency in inventory management.

Minimum Qualifications

Education

• High School Diploma or G.E.D. is required.

• Some college-level coursework is preferred, but not required.

Experience

• Level 1: At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or another comparable service line. Strongly prefer experience in a fast-paced, customer service environment.

• Level 2: At least 2 years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or another comparable service line.

Degrees, Licensures, Certifications

• A Valid Driver's License may be required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

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Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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