Studio Artist (Cosmetologist)

Studio 1938 is seeking a talented, licensed beauty professional who is passionate about artistry, client relationships, and business growth. The Studio Artist serves as the face of the Studio 1938 experience, delivering exceptional beauty services while building a loyal clientele and driving retail sales. This role combines technical expertise with an entrepreneurial mindset. Studio Artists are responsible for creating memorable guest experiences, providing personalized consultations, recommending products and services, and growing their business through client retention, referrals, and rebooking. Every appointment is an opportunity to strengthen relationships, increase client loyalty, and elevate the Studio 1938 brand. The ideal candidate is self-motivated, service-focused, and energized by both the creative and business aspects of the beauty industry. Essential Job Functions Guest Experience & Customer Service Deliver exceptional customer service throughout every stage of the guest experience, from consultation to follow-up. Create a welcoming, elevated environment that reflects the Studio 1938 and Dillard's brands. Build meaningful relationships with clients that foster loyalty, retention, and referrals. Conduct detailed consultations to assess client goals, preferences, lifestyle, and service needs. Provide personalized recommendations that enhance the overall guest experience. Resolve guest concerns professionally while maintaining positive client relationships. Service & Artistry Perform all Studio 1938 services according to brand standards and state licensing requirements. Provide services including: Brow and facial waxing Brow and lash tinting Brow lamination Lash lifts Lash strip and cluster application Professional makeup artistry Facials and skincare services Deliver consistent, high-quality results with exceptional attention to detail. Stay current on beauty trends, products, techniques, and emerging services through ongoing education and training. Demonstrate flexibility and willingness to learn new services as client demand evolves. Retail Sales & Business Growth Meet or exceed individual service and retail sales goals. Recommend professional beauty, skincare, and cosmetic products based on each client's needs. Educate guests on homecare routines and product usage to maximize results between visits. Encourage appointment pre-booking and future service scheduling. Drive add-on services, retail product sales, and client retention opportunities. Build and grow a personal book of business through exceptional service, networking, referrals, and proactive follow-up. Actively participate in studio events, promotions, and business-building initiatives. Operations & Professional Standards Maintain a clean, sanitized, organized, and inspection-ready workstation at all times. Follow all company policies, state board regulations, sanitation standards, and safety requirements. Accurately manage appointment scheduling and service timing. Maintain professional appearance and conduct consistent with Studio 1938 and Dillard's standards. Ensure all tools, equipment, and supplies are maintained and utilized properly. Work collaboratively with fellow Studio Artists, Cosmetics associates, and store leadership. Support studio goals and initiatives designed to increase traffi,c client acquisition, and revenue. Share product knowledge, techniques, and best practices with team members. Contribute to a positive, high-energy environment focused on service excellence and growth. Job Requirements Active Cosmetology or Esthetics License required and maintained in good standing. Demonstrated proficiency in waxing, tinting, brow services, lash services, makeup artistry, and skincare services. Strong consultation, communication, and interpersonal skills. Proven ability to build client relationships and drive repeat business. Comfortable working toward service, retail, and productivity goals. Strong organizational and time-management skills. Flexible availability, including evenings, weekends, and holidays consistent with retail operating hours. Salary & Benefits Dillard’s offers a comprehensive benefits package that may include medical, vision, and dental coverage, a generous merchandise discount, a 401(k) plan with employer matching, paid holidays, vacation and sick leave, and other benefits. Compensation for this position includes hourly pay, commission, and tips, with earning opportunities based on service and product sales and applicable compensation programs. This is a full time, on-site position located at our Dillard's Store. A high level of attendance is required as an essential function of this position. Rules of Arbitration I state that the information contained in the foregoing statements is complete, true, and correct. I understand that if I am employed, any misrepresentation or omission of material facts on this application is sufficient cause for dismissal. I agree that my employment is for no definite period of time and can be terminated, with or without cause, and with or without notice, at any time, at the option of either Dillard's or myself. I understand that neither the Associate Work Rules and General Policies, the Associate Benefits and Related Policies, nor any other written or oral statements by Dillard's or its representatives are contracts of employment. No employee of Dillard's other than the Chairman of the Board or the President has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the foregoing, and no such agreement has been made. If, at the time of termination, I am for any reason indebted to Dillard's, whether for merchandise, cash advances, withdrawals, or otherwise, I agree that Dillard's shall have the right to make the necessary deductions and withhold from any remuneration or from any reimbursement to which I may be entitled, an amount sufficient to fully cover and completely pay for all of my indebtedness to Dillard's. I also hereby agree that in no event shall Dillard's be liable for any loss or damage to my clothing or my personal property. In consideration of Dillard’s agreeing to consider my Application, I agree that effective on my submission of this Application, Dillard’s and I shall be entitled to the benefits of and mutually agree to become subject to Dillard’s RULES OF ARBITRATION (the “Rules”). The Rules will apply to any Legal Claim which may arise out of the application process or over Dillard’s failure or refusal to offer me employment. A free copy of the Rules is available A) by emailing a request for a copy to View email address on click.appcast.io or B) by requesting a written copy of the Rules by dialing toll free View phone number on click.appcast.io. #J-18808-Ljbffr Dillard's