Customer Service Assistant I

$20.78 - $28.58 per hour

ASC Profiles LLC.

Seattle, WA

# Customer Service Assistant IApply: Onsite: WA-Kalama: Full time: Posted Yesterday: REQ-3244**Company Description** For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!**Customer Service Assistant****Kalama, WA****Welcome to Steelscape**. With a team of 400 strong, our people are our strength. We are a leading west-coast manufacturer of coated and painted metal for the construction industry, providing enduring products, inspiring design options, and superior customer experience – building a foundation of strength, beauty, and performance within our communities. We sit alongside our colleagues at ASC Profiles as part of NS BlueScope Coated Products North America, a joint venture between BlueScope and Nippon Steel.**Primary Purpose**The purpose of this position is to provide support to the Customer Service Department by assisting with customer service representative backup coverage, order entry, generating and updating reports, helping customers with order status updates, following up with other departments on late orders, and managing coil cleanup and quotations.**Primary Duties & Responsibilities**In addition to complying with all safety and environmental policies and contributing to the company’s Zero Harm commitment, the Customer Service Assistant performs the following duties:* Assist in customer service representative backup coverage by being proficient in Steelscape product offerings, capabilities, and operational procedures.* Enter customer orders into order management software according to company policy and procedures, including the order confirmation process.* Generate, update, and load customer reports on a regular basis.* Perform follow-up tasks such as proofreading orders, reviewing held coils, clarifying orders, tracking delayed shipments, and coordinating with internal departments.* Support customer service and account managers by preparing or updating quotes using the web quote system.* Participate in special projects and contribute to process improvement initiatives.**Key Relationships*** Lead Customer Service Representative* Customer Service Representative* VP of Sales* Sales Managers* Account Managers* Sales Analysts* Support departments: production planning, operations, purchasing, credit, transport**Quantitative Scope*** No direct supervision of employees or vendors* No assigned payroll, budget, or revenue accountability* No authorization to spend company funds**Education & Experience Qualifications****Minimum:*** High School diploma or GED* 2+ years of customer service or front office experience* Proficient use of office machinery such as copier and scanner* Strong knowledge of Microsoft Word, Excel, and Outlook* Excellent written and verbal communication skills* Ability to multitask, prioritize, and manage time effectively* Team-oriented and highly motivated**Preferred:*** Experience using SAP**Skills & Competencies*** Ability to maintain composure in stressful situations* Strong multitasking and organizational skills* Sense of urgency and proactive approach* Customer service mindset* Excellent communication abilities* Ability to follow BlueScope safety protocols* Proficiency in Microsoft Office Suite***Salary Range: This position's estimated hourly rate of pay is $20.78 - $28.58. The actual base rate of pay will be dependent on an individual’s skills, qualifications, and experience. This role is eligible for 401k Savings plan, Healthcare (medical, dental and vision), and other generous rewards.*****Additional Information** The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.**EEO:** **Employer/M/F/Disabled/Protected Veteran**BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
J-18808-Ljbffr ASC Profiles LLC.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Customer Service Assistant I in Seattle, WA vacancy

Client Service Representative
$70k - $85k
...Position Summary The Client Service Representative (CSR) supports advisors and serves as a supporting point of contact for clients,... ...internal teams when additional expertise or approval is needed. Assist clients with access to account portals, statements, tax...
Suggested
Full time
Work at office
EQ Wealth Management
Bellevue, WA
2 days ago
Customer Service Representative
$23 - $27.5 per hour
...Customer Center Specialist 6 Mo/ Contract- potential to convert permanent On-Site- Renton, WA Morning and Afternoon Shifts Available... ...-Haves : ~2+ years of experience in a professional customer service role ~ Exceptional customer service skills with proven...
Suggested
Permanent employment
Contract work
Flexible hours
Night shift
Day shift
Afternoon shift
Insight Global
Renton, WA
22 hours ago
Customer Service Representative
$30 per hour
...and results-driven independent contractor to communicate with customers by phone. This role is ideal for someone who thrives in an independent... ..., and takes pride in providing friendly, professional customer service. Key Responsibilities Make outbound calls and communicate...
Suggested
Part time
For contractors
Flexible hours
Seattle Corporate Search
Seattle, WA
2 days ago
Product Sales Specialist - SLAYER Brand
$80k - $90k
...of sales volume and quality of distribution, by building strong customer relationships, expanding market reach, and ensuring SLAYER’s... ...closely with the Group Brand Team to ensure high standards of service and support for partners and distributors. Key Responsibilities...
Suggested
Full time
Worldwide
SLAYER Espresso
Seattle, WA
2 days ago
Client Services Representative
$86.89k - $113.4k
...balancing what your work requires. The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal... ...equipment up-time and reliability. Assists in creating standard work / cadence for meeting...
Suggested
Hourly pay
Contract work
Work experience placement
Local area
Work from home
Trane Technologies plc
Bellevue, WA
22 hours ago
Customer Service Representative
$18.25 - $19.25 per hour
...environment while maintaining 100% total customer focus. People First, Excellence... ...Functions: Provide exceptional guest service. Be courteous, always greet and thank all... ...individuals with disabilities. If you need assistance or an accommodation, please email us...
Weekly pay
Full time
Part time
For contractors
Local area
Immediate start
Shift work
Night shift
Day shift
Afternoon shift
Early shift
Chevron Careers
Bellevue, WA
10 days ago
Call Center Representative
...months of contract We are seeking a customer-focused Call Center Representative with at... ...issues, and provide excellent customer service. The ideal candidate will have strong communication... ...to banking products and services. Assist customers with account inquiries, balance...
Contract work
Remote work
SOHO Square Solutions
Seattle, WA
3 days ago
Call Center Representative
$27.5 per hour
...Job Description As a Customer Service Representative, you will be responsible for providing roadside assistance and handling the steps/protocols for broken down trucks. In this role, you will be responsible for handling all truck breakdowns from the initial intake...
Contract work
Temporary work
Shift work
TEKsystems
Renton, WA
4 days ago
ONSITE Call Center Representative
$19 per hour
...Pioneer Credit Recovery, Inc.® (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt. Headquartered in New York, Pioneer employs more than 1,000 professionals and is the largest private sector employer in Wyoming County...
Hourly pay
Work experience placement
Casual work
Immediate start
Monday to Friday
Flexible hours
Navient
Seattle, WA
2 days ago
Healthcare Call Center Representative
...responsibility is to provide exceptional service to our members by handling a high volume... ...navigating multiple computer systems to assist members. • Perform tasks and resolve inquiries... ...calls, ensuring a high standard of customer care. • Maintain productivity and performance...
Full time
Contract work
Local area
Remote work
Monday to Friday
Shift work
nTech Workforce
Seattle, WA
4 days ago
In-Bound Call Center Representative
...experience in providing end-user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information.Job Responsibilities:Ability to operate in a high-volume metrics driven call...
Full time
Contract work
Work at office
Remote work
Relocation
Flexible hours
IronMountain Solutions Inc
Seattle, WA
1 day ago
CALL CENTER REPRESENTATIVE
$18 - $20 per hour
...-making and define the way we treat our customers, clients, suppliers, and team members. We... ...will be providing exceptional customer service, answering inquiries, and resolving issues... ...of parking knowledge to effectively assist customers. Understand and address customer...
Full time
Part time
Weekend work
Ace Parking
Bellevue, WA
3 days ago
Customer Care Rep 1
$24 - $28.85 per hour
...Customer Care Representative CharacterStrong values uncommon responsiveness and our Customer... ...Care Reps handle our daily customer service communications. The maintenance of our shared... ...products, services, and resources. Assist with the customer onboarding process by processing...
Specialized Education Services, Inc.
Seattle, WA
2 days ago
Customer Service Representative
$23 - $27.5 per hour
...Customer Center Specialist 6 Mo/ Contract- potential to convert permanent On-Site- Renton, WA Morning and Afternoon Shifts Available... ...-Haves ~2+ years of experience in a professional customer service role ~ Exceptional customer service skills with proven...
Permanent employment
Contract work
Flexible hours
Night shift
Day shift
Afternoon shift
Insight Global
Renton, WA
4 hours ago
911 Call Taker
...Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day.... ...diploma or recognized equivalent. Previous customer service, telephone support, or public safety... ...contributions, paid leave, employee-assistance programs, and continuing training. Availability...
Night shift
Rotating shift
Public Safety Dispatch Network
Bellevue, WA
8 days ago
Customer Service Representative
...We are looking for a friendly, patient, and dependable Customer Service Representative who genuinely enjoys helping people. In this role, you will be one of the first points of contact for our customers, and the way you listen, respond, and solve problems will make a...
Omnicom Production
Seattle, WA
5 hours ago
Customer Service Associate
...and delivers a distinctive and delightful customer experience. - Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience- Engages customers... ...patients by greeting them and offering assistance with products and services. Resolves customer...
Local area
Shift work
Walgreens
Bainbridge Island, WA
1 day ago
Customer Service Associate
...and delivers a distinctive and delightful customer experience. Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience Engages customers... ...patients by greeting them and offering assistance with products and services. Resolves customer...
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
Bainbridge Island, WA
3 days ago
Sales Coordinator
$26 - $28 per hour
...Summary Provide high-level support to customers and internal sales organization for... ...Project Managers (depending on work scope) Assist with project management tasks, to... ..., personnel and departments Customer Service work experience – preferred Experience...
Hourly pay
Work experience placement
Work at office
Insidesource
Seattle, WA
3 days ago
Sales & Proposal Coordinator
...completeness, consistency, and professional presentation. * Maintain organized records of proposals, contracts, customer documentation, and correspondence. * Assist with customer requests, presentations, reports, and other sales-support activities. * Help track customer...
Full time
Contract work
Work experience placement
Internship
Wayzim Technology Inc.
Seattle, WA
22 hours ago
Product Support Specialist
$131.04k - $210k
...touch support to the businesses building on Claude. You'll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating...
Contract work
Work at office
Visa sponsorship
Flexible hours
anthropic
Seattle, WA
22 hours ago
Product Support Specialist
$115.8k - $173.8k
...metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and... ...in this role: Minimum Requirements 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical...
Work at office
Local area
Stripe
Seattle, WA
10 hours ago
Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization
$176.6k - $239k
AWS is seeking a Principal Customer Success Specialist - AI Driven Digital Product Delivery... ...on helping customers move beyond AI-assisted coding to systematic AI-driven digital product... ...adopting Amazon Kiro and AWS Gen AI services, addressing SDLC modernization, engineering...
Local area
Flexible hours
AmazonWebServices
Seattle, WA
3 days ago
Principal Customer Success Specialist - Business Outcomes, Customer Success Center of Excellence, AWS Specialist and Partner Organization
$210.2k - $284.3k
The Customer Success Center of Excellence (CS COE) is looking for a Business Outcomes CSS with strong technical acumen to lead strategic... ..., don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud...
Local area
Flexible hours
AmazonWebServices
Seattle, WA
3 days ago
CLIENT ENGAGEMENT CONSULTANT - REMOTE
...take ownership of responsibilities and follow through Experience in client engagement, business development, consulting, customer service, education, leadership or related professional fields may be advantageous. WHAT YOU'LL FIND HERE • A remote working environment...
Full time
Work experience placement
Remote work
Visa sponsorship
True Essence
Seattle, WA
2 days ago
Senior Account Representative of Sales
$46k
...at all. We care if you can show up, work hard, build relationships, follow up, and close deals. What you’ll do Talk to customers Build relationships Close business Grow accounts Help lead the team That’s it. Who does well here People...
Full time
Flexible hours
CMBP
Seattle, WA
1 day ago
Strategic Sales Account Representative
$75k - $250k
...dedicated to helping businesses operate more efficiently and effectively. We deliver innovative office technology, managed services, and customized workflow solutions that simplify processes, enhance productivity, and control costs. Taking the time to understand each...
Full time
Work at office
Monday to Friday
Copiers Northwest
Seattle, WA
4 days ago
Youth Housing Support Staff (Swing Shift)
$21 per hour
...appropriate consequences in collaboration with fellow staff. Assisting, demonstrating, and teaching youth household tasks.... ...fellow staff. Provide information and directions for off-site services to youth. Transport youth to appointments as needed. Benefits...
Hourly pay
Full time
Part time
Local area
Weekend work
Afternoon shift
Cocoon House
Bainbridge Island, WA
3 days ago
Customer Support & Product Specialist (Part-Time, Hourly)
$22 - $25 per hour
...Description Description: Ignik Outdoors is looking for Part-Time Customer Support & Product Specialists to provide excellent support to... ...High school diploma/GED or equivalent ~2+ years of customer service experience (consumer products preferred) ~ Excellent...
Hourly pay
Part time
Work at office
Immediate start
Remote work
Monday to Friday
Flexible hours
Shift work
Night shift
2 days per week
Ignik Outdoors Inc
Bainbridge Island, WA
a month ago
Product Innovation Specialist (Bilingual Mandarin/English)
$65k - $70k
...and appropriate product claims. Market Trends & Advertising Insights Monitor U.S. consumer trends, competitor activities, customer reviews, and social media conversations across Amazon, TikTok, and other platforms. Research advertising creatives, messaging,...
Full time
Work at office
Local area
Bayland Health
Bellevue, WA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Assistant I. Be the first to apply!