Doubletree Lansing - Assistant General Manager

Assistant General ManagerThis is a predominantly evening shift with great exposure to all levels of Financials / HR / Forecasting / Productivity and Operating a Full Service Convention / Group based hotel. 257 Room Hilton hotel with over 10k in meeting space for events. The key to success is adaptability and an eagerness to learn and grow while delivering exceptional service to our team as well as our guests.Join Our Team as an Assistant General Manager! Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We're looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let's make hospitality fun!Key Skills/ResponsibilitiesCaptain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel's operations.Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.Education & ExperienceAt least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.Supervisory background required.Ability to stay calm and objective under pressure.Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION: DoubleTree Lansing offers a centrally located workplace in downtown Lansing, close to shops, dining, the Michigan State Capitol, Michigan State University, and Jackson Field. The hotel features modern guest rooms, on?site dining, a free airport shuttle, and 10,000 square feet of event space. An indoor walkway connects the property directly to the Lansing Convention Center, making it a hub for conferences and community events. It's a professional, service?driven environment ideal for staff who enjoy supporting both business and leisure travelers.