Field Service Engineer II

Field Service Engineer

Insight Global is looking for a Field Service Engineer to join a leading equipment manufacturer within the semiconductor industry. This individual will be responsible for working onsite at one of their client sites in either Chandler, AZ; North Phoenix, AZ; Taylor, TX; or Boise, ID. This Engineer will be apart of the tool install team responsible for taking equipment from freight to functioning. This includes laying out all of the components to ensure everything that is required arrived to the client. Following standard operating procedures to ensure that the components are put together correctly. This individual will thrive in a team environment as they'll work alongside other tenured Engineers in order to ensure the tool becomes operable within the time allotted. Additionally, the Engineer is going to be responsible for troubleshooting any problems that might arise during this process and finding the right solution given the circumstances. This individual will primarily be supporting their home site however this role will transition to a traveling position where they will need to be able to travel across the nation to support other client sites if their home base slows down. All travel is paid for including Flight, Hotel, Rental Car, and food ($444/wk in perdiem).

Additional responsibilities: Perform installation of semiconductor processing equipment. Maintain records and reports as required. Coordinate activities with peers, supervisors, and customers. Order and install components. Respond to emergency service calls as needed. Instruct customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc. Employees must also maintain standards of conduct to maintain credentials for being on customer site.