Service Delivery Manager

Managing account service delivery operations, the full-time salaried Manager Service Delivery will ensure timely delivery of products and services, develop demand forecasts, and enhance client relationships in a virtual environment. Key responsibilities Oversee account service delivery team operations to meet project schedules Collaborate with account teams to forecast demand and plan end-to-end service delivery Identify service improvements to enhance client satisfaction and support proposal teams Required qualifications Five years or more of leadership or supervisory experience in support services or project management within the technology industry Working understanding of the healthcare technology industry and its products Strong executive presence with excellent written and oral communication skills Experience in managing projects, financial budgets, and forecasting Ability to lead and motivate diverse teams to achieve high-quality results