Front of House Supervisor | Denver Airport

Job Description

Job Description

Mission Yogurt is seeking a Shift Supervisor to join our team at Marczyk Fine Foods located inside of the Denver Airport.

The FOH Shift Supervisor leads front-of-house operations during assigned shifts while ensuring excellent customer service and smooth day-to-day execution. This role supports and coaches FOH Team Members, oversees cashiering and service flow, and helps maintain cleanliness, organization, and compliance with company standards. FOH Shift Supervisors serve as a point of leadership on the floor, helping create a positive guest experience and a strong team environment.

PAY: $23/hr. + Tips

BENEFITS:

• Medical, Dental, and Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Voluntary Life and AD&D, Voluntary Long-Term Disability, Voluntary Accident, Voluntary Critical Illness, Voluntary Hospital Indemnity, and Voluntary Pet Insurance are offered on the first of the month following 60 days of full-time employment.
• PAID employee parking OR RTD Eco-Pass
• 401(k) Plan with company match
• Employee meal program
• Paid Sick Leave
• Room for professional growth!

What We Are Looking For :

• Candidates with at least 1 year of Supervisor experience in a quick service restaurant
• Delivers superior food and beverage service and maximizes customer satisfaction
• Responds efficiently and accurately to restaurant customer feedback
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty , Innovation , Service , Communication, and Flexibility
• Ensures all operating and quality standards are met
• Upholds a professional and ethical management style and presentation
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment
• Ensures safety and security of both guests and team members
• Must be able to pass a 10-year background check per TSA guidelines.

Job Specific Duties:

• Participate in coaching, counseling, training & development of staff and managers
• Set and monitor quality and service standards for staff
• Fluent in health department inspections
• Communicate company policy, standards, and procedures to staff
• Oversee the preparation and presentation of beverages and food to meet set standards
• Interact with customers to develop loyalty and handle customer concerns
• Monitor the cleanliness and hygiene of the area
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Ensure adherence to cash management procedures
• Ensure adherence to stock control procedures; monitor and order supplies
• Check all deliveries, ensure product is correct, rotated and stored properly

Physical Demands:

• Position requires the ability to stand up to 12 hours;
• Climbing, kneeling, squatting, pushing, pulling;
• Frequently lifting and/or moving up to 20 lbs and occasionally carrying up to 50 lbs.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.