Sales Trainer II

Job Overview Global Payments Sales Trainers provide comprehensive support and training to our sales channels to help develop and equip them to be productive in their job. The mission of a sales mentor is to grow Global Payments profit through the development of knowledge in the field and developing self-sustaining wealthy sales professionals. Responsibilities Coordinate and schedule new hires and veterans to the appropriate training forums. Conduct virtual recurring 1:1 trainings over Sales Skills, Global Payments Solutions, and Sales Tech. Coach and mentor new hires through sales scenarios and role plays to deepen learning transfer and application. Train on a wide array of payments processing, POS, and financial products and over Global Payments sales enablement tools. Report and track new hires within the sales training program, and help to keep them accountable in completing training requirements. Update, develop, and design new training content as needed by management. Work side‑by‑side to build strong relationships with sales management in assigned dedicated regions. Coordinate and conduct group trainings over payments processing and POS specific topics nation‑wide and within assigned dedicated regions. Develop and/or conduct onsite live trainings on a variety of topics as needed. Qualifications Ability to handle multiple responsibilities, personalities, and tasks with limited supervision or guidance while staying within our core principles/practices. Commitment to the success of salespeople through various learning preferences and receptiveness to ensure maximum effectiveness of our training program. Strong written and verbal communication skills. Solid critical thinking and organization skills. Strong documentation and problem resolution skills. Comfortable presenting training instruction live and via conference call or webinar. Comfortable in both group and 1 on 1 training situations. Strong interpersonal skills with the ability to motivate and inspire others. Able to balance multiple projects with the ability to rearrange priorities on short notice. Confident in providing constructive feedback to salespeople. An entrepreneurial spirit that’s also able to collaborate with others. Able to work within time constraints to learn a topic and deliver training quickly. Confident in making clear and confident decisions under stressful situations. A self‑learner who strives to be an expert in their field and their own growth and development. Willing to maintain close and frequent communication with teammates and manager. Has a growth mindset and upholds professionalism to support a positive work environment. Required Previous Training or L&D experience. Preferred Previous sales experience. Previous coaching/mentoring experience. EEO Statement Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. #J-18808-Ljbffr Global Payments