Assistant General Manager

Assistant General Manager (AGM)Are you ready to take the next step in your hotel career? The Fairfield Inn & Suites by Marriott is looking for a motivated and service-driven Assistant General Manager (AGM). This is a hands-on leadership opportunity ideal for someone who thrives in a fast-paced hotel environment, enjoys mentoring others, and wants to eventually grow into a General Manager role.Why Join Us? As part of our growing organization, you'll gain real-world management experience while building your leadership skills across hotel operations—from front desk to housekeeping, maintenance, guest satisfaction, and financial reporting. You'll be supported by a company that believes in promoting from within and developing hospitality leaders. Total Management Systems is a growing hotel group with a portfolio of Marriott and Hilton branded hotels around the state of NM, offering opportunities to advance your career when you are ready.What You'll Do:Lead daily operations and serve as a key liaison between departments and the General ManagerSupervise front desk agents and ensure excellent guest service around the clockAssist in hiring, training, and evaluating team members to maintain high service standardsPrepare schedules, run reports, and assist in budgeting and forecastingAssist in invoicing accounts receivable bills.Assist in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors.Step in to support the front desk, housekeeping, and light maintenance when neededMonitor and maintain inventory, process invoices, handle deposits, and support financial controlsConduct daily property walks and inspections to uphold quality and brand standardsParticipate in our AGM training program with access to mentorship and growth opportunitiesMust-Haves:2–3 years of hotel experience, including 1+ year in a leadership roleStrong knowledge of front desk operations and hotel accounting/audit practicesExcellent communication, team leadership, and guest service skillsProficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems)Availability for flexible scheduling, including nights, weekends, and holidaysAbility to walk and be on your feet for long durations when assisting in the departments up to 8 hours.Nice-to-Haves:Bilingual (English/Spanish)Experience in light maintenanceWhat We OfferHotel DiscountsCareer growth within a trusted hospitality management groupHealth, dental, and vision benefits401(k) program with a matchPaid time off and professional development opportunities