Quality Manager

Quality ManagerHydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations. What we offer you Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Plan Education Assistance Bonus Plan Eligibility Referral Bonuses Parental Leave On-site Gym & CaféJob Summary: The Quality Manager is responsible for driving the Quality Department tasks in support to deliver zero defects by supporting or leading containment activities, problem solving, customer claim activities, coaching/mentoring team members and supporting the quality test lab and its processes. This role supports Hydro's flagship North American manufacturing location, a site whose production output surpasses that of some entire Hydro regions. The Quality Manager will create and execute the site's quality strategy, driving continuous improvement and increasing the use of technology and data-driven tools to elevate quality performance across the operation.Job Responsibilities: Develop and execute the site's quality strategy by leveraging technology, data analytics, and advanced quality systems to reduce defects, customer complaints, returns, and overall cost of quality while improving compliance and test performance metrics. Provide customer support for quality issues, technical problem solving, and ensure that quality standards are understood, maintained, and adhered to both the plant and customer facilities. Provides a connection between the customer and the plant in claims support, technical problem solving, continuous improvement initiatives, and quality performance projects. Developing and reviewing processes on the plant floor including proper documentation, while driving quality strategy and improvement initiatives focused on defect reduction and operational excellence. Conducting non-conformance investigations and leading root cause analysis activities to drive sustainable corrective actions. Documenting deviations and/or conducting failure investigations, as appropriate. Developing, coordinating, and providing training on Quality standards and processes for team members while fostering the growth and development of the Quality organization. Trains / Coaches Team Members: Supports learning organization initiative through daily teaching / coaching on the shop floor. Imparts technical knowledge of the process and reactionary logic based on process deviation observation. Is a subject matter expert in area of quality lab testing, equipment, dispositioning, lab back up, extrusion processes, and emerging quality technologies that improve measurement accuracy and process control. Insuring completeness and accuracy of all inspection records and test data Daily walks to scour the site for visible issues in the product and process. Coordinates immediate resolution. Assist customers in the fundamentals of aluminum, extrusion processes, and quality requirements. Demonstrates high standard for excellence and core belief in quality compliance, accuracy in reporting and always puts safety first.What will make you successful? Bachelor's Degree in Engineering, Manufacturing, Quality or related field. (required) At least 7 years of professional experience working in a manufacturing environment. (required) At least 5 years of previous leadership experience. (required) Experience with aluminum extrusion or related manufacturing processes. (required) Experience working with Quality Management Systems (QMS) and ISO 9001 and IATF 16849 standards. (preferred) Equal opportunities Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.