Customer Service Associate I

Overview We’re seeking a Customer Service Associate I to join our team at Family Dollar and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including bathrooms, floors, trash, and ensuring all areas are neat and presentable Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks And Benefits Employee Assistance Program Retirement plans Educational Assistance And much more Employment details Employment type: Part-time Seniority level: Entry level Job function: Other Industry: Retail Location 714 Appleton Rd, Menasha, Wisconsin 54952 Equal Opportunity We are an equal opportunity employer and commit to recruiting, hiring, training, and promoting qualified people of all backgrounds, and to making employment decisions without regard to any protected status. We comply with applicable laws and provide reasonable accommodations to qualified individuals with disabilities as required by law. #J-18808-Ljbffr