Operations Manager

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at  

Location: USA - Independence, 710 Clymer Ct 

Division: Solutions 
Job Posting Title: Operations Manager 
Time Type: Full Time

POSITION SUMMARY 
The Inventory Manager is responsible for maintaining a perpetual record integrity to ensure the inventory accuracy within the facility while maximizing space utilization. The Inventory Manager monitors inventory levels, product movement, control/isolates non-conforming product (damage) as defined by local and work instructions. Ensuring a conforming product mix which facilitates efficient order fulfillment. The Inventory Manager oversees the functions performed by inventory associates and other such staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Input data accurately into WMS.
• Efficiently stack and store product in appropriate area.
• Maintains and enhances client relationship.
• Develops and implement space utilization plan to meet prescribed cost and service standards.
• Develops and monitors the space layout plan to ensure it continues to meet company standards.
• Develops and implements an effective product locator system and update as necessary.
• Delegating work and responsibility to subordinates.
• Oversee scheduled shifts and evaluating the working of inventory staff and subordinates.
• Analyzes daily cycle counts and reconciles any discrepancies between physical count and perpetual record.
• Analyzes directed cycle counts and reconciles any discrepancies between physical count and perpetual record
• Audit the daily error report and make corrections as necessary.
• Analyze and publish monthly data from WMS reports indicating monthly and year-to-date totals of cycle count dollar variances.
• Analyze stock change in/outs transactions on material for validity to the product structure.
• Analyze miscellaneous receipts and issues and take corrective action as appropriate.
• Distribution leader for Physical Inventory.
• Gain complete knowledge of the on-line Inventory Audit Trail to facilitate any research toward 
corrective action.
• Drives process improvements and prepares monthly report signifying major problems and 
updates on projects or assignments.
• Perform other duties as assigned (In transit report, shipping adjustments, etc.)
• Assist with associate relations and training.
• Audit warehouse daily for compliance with safety, security, and quality principles and rules. Maintain a clean, neat, and orderly work area. Promote safety among work crew.
• Transmit e-mails to DSV representatives and clients (when required), write corrective/preventive actions, complete reports for operations manager, follow-up with attendance reports, write 
counseling memos and write/perform evaluations. All communications must be accurate and professional.
• Conduct daily startup meetings, encouraging associates to provide feedback and work as a team and help with their development (training), coordinate operations with manager to ensure 
completion of daily objectives, report and discuss any internal or external issues that involve the 
operation. 
• Provide good communication and motivational techniques and ensure all company rules are followed. Provide management with information regarding labor/equipment needs to meet 
customer demands. Develop team leaders and ensure that associate expectations are being met. 

OTHER DUTIES (Site Specific)
• Assist management as needed
• Able to work flexible schedules, including nights and weekends, as required by the operation. Participate in established cross training matrix activities with the opportunity to improve their 
knowledge in multiple areas / departments and be able to assist as a backup associate when the need may rise. 
• Work overtime as dictated by business whether mandatory or voluntary
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES
• Partners with leadership team to communicate policies and procedures.
• Responsible for the inventory leads, associates, and CSR within the department.
• Ensures training and development for associates’ knowledge of product placement and equipment usage

MINIMUM REQUIRED QUALIFICATIONS 
Education and/or Experience
• Must have a high school diploma or general education degree (GED). 
• 4 years’ experience in Distribution/Logistics experience
• 2 years’ experience working in a logistics/distribution/relevant environment in a supervisory role
• Able to operate MHE
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Certificates, Licenses, Registrations or Professional Designations
• Satisfactory completion of a forklift training program

SKILLS, KNOWLEDGE, AND ABILITIES
Computer Skills
• Basic computer skills
• RF Scanners
• WMS functions
• Microsoft Excel
Language Skills
• English (reading, writing, verbal) Mathematical Skills
• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. 

Other
• Trained and/or certified in common Inventory management, methodologies and tools like sixsigma and lean.
• Ability to develop and sustain effective and energized working relationships with leaders to influence and align people at all levels.
• Demonstrated ability to teach, coach, mentor, and support project team members to learn and master continuous improvement concepts and skills in an indirect supervisory relationship.
• Assist in maintaining a safe, clean, and secure working environment
• Develop a positive rapport and maintain strong working relations with every level in the organization, including all internal and external customers. 
• Interfacing skills and the ability to maintain a high level of professionalism with customers, vendors, management team members, and hourly associates.
• Strong planning, organizational, and problem-solving skills. 
• Must be analytical and results oriented. 
• Excellent communication skills both verbally and written as well as the ability to facilitate both small and large groups in a variety for forums. 
• Ability to develop staff through example, training, delegation, mentoring, and empowering associates at all levels.
• Must be able to foster continuous improvement. 
• Must have a “can-do” attitude with a sense of urgency and dedication to the success of the overall business mission.

PREFERRED QUALIFICATIONS
• College degree in Logistics, Supply Chain and Operations or equivalent
• 6+ years in a 3PL
• Current or prior MHE certification
• Able to operate Electric Pallet Jack and Dock Loader (Pacer) when needed

CORE COMPETENCIES FOR SUCCESS
Leader of Others
☒ Accountability
☒ Business Acumen
☒ Communication / Building Partnership
☒ Developing Oneself
☒ Developing Others
☒ Drive for Results
☒ Embracing Change
☒ Problem Solving
☒ Empowerment
☒ Leadership Excellence
☒ Leading Change
☒ Problem Solving
Independent Contributor
☐ Accountability
☐ Communication / Building Partnership
☐ Customer Orientation
☐ Developing Oneself
☐ Drive for Results
☐ Embracing Change
☐ Problem Solving
☐ Professional Competencies

PHYSICAL DEMANDS
Occasionally
DSV Solutions– Manager, Inventory Page 4 of 4 Updated 9/25/2023
DSV internal
• Handling/Fingering, Sitting
Frequently
• Bending
Constantly
• Walking and Standing
Ability to Lift/Carry and Push/Pull
• 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.

WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

For this position, the expected base pay range is $86,000.00 – $106,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  View email address on jobs.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .