Senior Sales Associate

Job Description

Atrium is seeking on behalf of our client a Senior Sales Associate based in New York, NY .

A background check may be run only after a conditional offer is made, where permitted by law .

Position: Senior Sales Associate

Location: New York, NY

Employment Type: Full-time

Compensation: Up to $30/hr

Position Overview

The Senior Sales Associate will deliver exceptional, personalized service to every customer while supporting the store’s daily operations. This role focuses on building lasting relationships, maintaining product knowledge, and ensuring a welcoming, organized environment. The Sales Associate collaborates closely with the store team to achieve sales goals and uphold brand standards.

Must be legally authorized to work in the United States.

Responsibilities

• Provide personalized, high-touch customer service and create a welcoming shopping experience.
• Build lasting relationships with customers through thoughtful follow-up and clienteling.
• Assist customers with product recommendations, styling, and purchases.
• Maintain strong product knowledge and stay informed on new arrivals and merchandise.
• Support daily store operations, including opening and closing procedures, POS transactions, and inventory management.
• Maintain the overall presentation, organization, and cleanliness of the sales floor.
• Assist with merchandising, receiving shipments, and replenishing merchandise as needed.
• Work collaboratively with the store team to ensure smooth day-to-day operations.

Required Experience/Skills

• 3+ years of experience in retail sales, preferably within an elevated boutique or contemporary retail environment.
• Strong customer service and relationship-building skills.
• Experience working with a discerning clientele and providing personalized service.
• Excellent communication and interpersonal skills.
• Warm, approachable, and engaging personality.
• Highly organized, dependable, and proactive.
• Comfortable working in a smaller, hands-on retail environment.

Preferred Experience/Skills

• Experience within children's retail, specialty boutiques, or contemporary women's retail.
• Existing clienteling experience and a strong understanding of relationship-driven sales.
• Familiarity with Shopify POS or similar retail systems.

Education Requirements

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree in business, fashion merchandising, or a related field preferred.
• Ongoing professional development in retail sales or customer experience is a plus.
• Training in POS systems and inventory management preferred.
• Commitment to continuous learning and product knowledge development.

Benefits

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

Applicant Communication Consent

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Job Wrapping ID : #LI-AJ3