Housekeeping Supervisor

Job Description

Job Description

We’re hiring a housekeeping supervisor to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. If this sounds like you, apply now!

$16 - $17 hourly

• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office

• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment

Holiday Inn Express & Suites Billings West is a Torchbearer Award-winning hotel proudly serving the Billings, Montana community. We believe that caring for our employees empowers them to provide exceptional service to our guests. Our team thrives in a fun, community‑focused environment that supports collaboration, growth, and outstanding hospitality.

Benefits include:

• Competitive wages for all positions
• Health insurance (full‑time employees)
• Supplemental health coverage, including vision and dental (full‑time employees)
• 401(k) retirement plan
• Paid time off
• Employee discounts at all IHG hotels