Specialist

RampUp Specialist PMOUNTJP00001693 Hourly pay: $29/hr Worksite: Leading digital streaming network (Nashville, TN 37201 - Onsite) W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL 40 hours/week, 3 Month Assignment (With possibility of extension) A leading digital streaming network seeks a RampUp Specialist to support Procure-to-Pay operations by managing supplier requests, processing credit opportunities, monitoring ticket queues, and ensuring accurate invoice and payment support in a high-volume environment. RampUp Specialist Responsibilities: Review and validate AI-flagged supplier statement discrepancies by comparing invoice, payment, and purchase order history, determining valid credit opportunities, routing confirmed recoveries, and maintaining review logs for reporting and process improvement. Monitor and manage the ticketing queue by reviewing, categorizing, prioritizing, assigning, reopening, redirecting, and documenting supplier and internal customer requests while ensuring accurate ticket resolution and follow-up. Respond to supplier and internal customer inquiries related to invoice status, payment status, purchase orders, supplier setup, banking updates, supplier portals, invoice corrections, and general Procure-to-Pay processes while escalating complex issues as needed. Support testing and implementation of process improvements by identifying recurring ticket trends, assisting with documentation, job aids, standard operating procedures, training materials, and collaborating with Procure-to-Pay, IT, and other business partners. Process supplier statements, credit notes, and related financial activities while maintaining accurate documentation, supporting reporting, monitoring outstanding ticket volumes, and ensuring data accuracy throughout Procure-to-Pay workflows. RampUp Specialist Qualifications: 1-3 years of experience in Accounts Payable, Procure-to-Pay, customer service, shared services, or a similar support environment. Basic understanding of Accounts Payable and supplier processes. Strong written and verbal communication skills. Proficiency with Microsoft Excel, Outlook, and Microsoft Office, with the ability to quickly learn new systems and processes. Experience working with ServiceNow or another ticketing/case management system is preferred. Experience with Oracle Cloud or supplier portals is preferred. Shift: 8:30 AM to 5:30 PM. Flexible within reason, as the role requires daytime hours. (H) #J-18808-Ljbffr