Support Specialist - Entry Level

Support Specialist Dealership Operations

Keeler Motor Car Company Norwalk, CT

Genesis of Ridgefield, backed by the legacy strength of Keeler Automotive Group, isn't just another dealership we're building a luxury experience from the ground up in Fairfield County. With no inherited footprint in this market, everything we do is intentionalfrom operations to brand presence to leadership development.

We're seeking a full-time Support Specialist to join our founding team in Norwalk. This is not a passive role it's an immersive experience designed for someone who wants to learn, contribute, and eventually lead . If you're highly capable, adaptable, and ready to take on a wide scope of responsibilities, this role is your launchpad.

What You'll Do

As a Support Specialist, you'll serve as the operational linchpin of the dealership. You'll support all departmentsSales, Service, Finance, and Marketingwith frontline execution and behind-the-scenes precision.

Core Responsibilities:

Vehicle & Lot Operations

• Manage vehicle movement, delivery prep, showroom presentation, and lot staging
• Conduct final visual inspections before client handoff
• Coordinate off-site transport, vendor runs, and store-to-store logistics

Customer Delivery & Hospitality

• Assist in white-glove delivery experiences: documentation, prep, presentation
• Provide valet support, shuttle service, and client-side logistics as needed
• Maintain a polished, proactive presence with every customer interaction

Internal Support & Admin Execution

• Support daily operations: registration runs, supply pickups, dealership readiness
• Partner with inventory and accounting teams to maintain vehicle records
• Help schedule vendors and prepare for key internal appointments

Brand & Event Execution

• Represent Genesis at community events, marketing activations, and off-site campaigns
• Support setup, breakdown, vehicle display, and guest experience
• Be the face of the dealership in public-facing brand moments

Who Thrives Here

This role is designed for someone who treats it as a path, not a placeholder.

You'll succeed here if you're :

• Accountable You finish what you start and take ownership of the details
• Adaptable You can handle shifting priorities and still deliver under pressure
• Polished You bring professional presence to every client, teammate, and event
• Operationally minded You think in systems and move with purpose
• Hungry to grow You want more than a jobyou want a trajectory

Qualifications

• Valid driver's license and clean driving record
• Strong time management and organizational skills
• Ability to lift up to 50 pounds and work on your feet throughout the day
• Prior experience in dealership operations, hospitality, logistics, or customer service preferred
• Willing to work full-time, including some Saturdays and event days

Why Genesis of Ridgefield

• Real-Time Access to Leadership Work shoulder-to-shoulder with senior management
• Cross-Functional Exposure Learn operations, service, logistics, and event execution
• Growth Path Advancement potential into Inventory, Marketing, or Fixed Ops Management
• Keeler Culture A high-integrity, family-led group with a reputation for excellence
• Competitive Pay & Benefits Full-time role with insurance, paid time off, and employee discounts

We're not looking for just another hire. We're building somethingand we're looking for the next leader to rise from within.