Forward Logistics Coordinator

Job Description

Job Description

Why Work at SMA America

At SMA America , we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what's possible in clean energy.

But we're not just transforming power — we're empowering people.

We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy — we'd love to meet you.

Forward Logistics Coordinator
Remote, US

Why Work at SMA America

At SMA America, we believe in Energy that Changes. Since 1981, we have been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems, all while pushing the boundaries of what is possible in clean energy.

But we are not just transforming power. We are empowering people.

We have built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you are a sales expert, service pro, or engineering innovator, if you are ready to join a purpose-driven team committed to shaping the future of energy, we would love to meet you.

Forward Logistics Coordinator

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible.

AI-GENERATED APPLICATION MATERIALS

We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to View email address on ziprecruiter.com -america.com.

PURPOSE OF THE POSITION

The Forward Logistics Coordinator is responsible for providing logistical support to internal and external partners. Duties include coordinating the delivery to and return of material from engineers across North America, maintaining parts and equipment records, updating databases, data entry, and weekly reporting.

We currently have 1 opening for this role, remote within the United States.

PRIMARY DUTIES / RESPONSIBILITIES

Communicates professionally and effectively by phone and email with SMA engineers and customers on spare parts needs, deliveries, and return of material.
Tracks shipments in transit, provides proactive updates, and responds quickly to delays or exceptions.
Works cross functionally with purchasing and transportation, third-party logistics partners, the regional competency center, and field service staff.
Coordinates with warehouse teams to ensure orders are picked, packed, staged, and ready for shipment on time.
Archives and maintains the field service database, including customer data, service reports, and photographs.
Handles shipment discrepancies, damages, lost freight, and delivery problems, coordinating with carriers and customers to resolve them.
Prepares data for weekly reports, including tracking inverter repairs and inventory consumption.
Assists with cycle counting and annual inventory processes.
Other duties as may be required or assigned.

REQUIRED QUALIFICATIONS

A high school diploma or equivalent education is required. An associate degree is preferred.
At least 3 years of experience in an administrative or support role.
Ability to work an 8:00 AM to 4:30 PM Pacific schedule on a consistent basis.
Prior experience in a supply chain, logistics, or warehouse environment is strongly preferred.

OTHER SPECIALIZED SKILLS

Knowledge of supply chain functions, including procurement, warehousing, and transportation.
Proficiency in the English language, both written and verbal.
Proficiency with Microsoft Office, including Word and Excel.
Attention to detail and an elevated level of accuracy.
Excellent interpersonal communication skills.
Ability to analyze and solve problems effectively.
Dependable attendance and consistent follow through, as field engineers rely on timely parts movement to complete service work.
Extent of responsibility: Regional.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, and see, and to use hands and fingers to operate a computer and telephone. The employee is occasionally required to reach above the shoulder, stoop, bend, squat, and kneel, and may lift up to 25 pounds. The noise level in the work environment is usually moderate.

WE OFFER

Compensation: $25.00 to $29.50 per hour, dependent on experience and qualifications.
Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.
Work Model: Remote. Standard schedule is 8:00 AM to 4:30 PM Pacific.
401(k) plan with company match.
Opportunities for professional development and training.
Inclusive, collaborative, and innovative work environment.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at View email address on ziprecruiter.com