BUSINESS OFFICE - PATIENT FINANCIAL COUNSELOR

Mountain View Hospital is looking for a Patient Financial Counselor to join our team!JOB SUMMARY:Create and work medical accounts to prepare for surgery, emergency visits, pain management or in-patient admission. Work with doctor offices to obtain any patient information for the surgery/services. Contact insurance via phone and/or web to review patient benefits and calculate patient estimate portion based on benefits. Contact insurance to notify of in-patient notification. Working with several different departments directly to make sure the patient’s care is the priority.BENEFITS:Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:Medical, Dental and Vision InsurancePaid Time Off (vacation, holidays and sick days) and Medical Paid Time OffRetirement Plans (401K with up to 6% match)Earned Quarterly Bonus ProgramEducation Reimbursement ProgramDiscount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community HospitalPlease note benefits are based on eligibility according to full-time, part-time or PRN status classification.DUTIES AND RESPONSIBILITIES:Establishes rapport with physicians’ offices to facilitate financial status prior to services.Meets with patients before admission.Meet with patients to discuss all aspects of their upcoming bill/benefits.Contacts private pay patients scheduled for surgery prior to admission, as instructed by PFC, to find out payer source, cancels admissions if patient has no ability to pay or post-pones surgery until resources can be found.Verifies demographic information and payment source upon pre-admission.Secures payment with patient and insurance by pre-certifying services with insurance companies or obtains a commitment as to a schedule of payment.Follows through with assistance until the applications are approved or denied.Handles referrals from Admissions if there is a problem with insurance.Works directly with Billing Office in collections.Contacts insured patient to review benefits and payment options.ABOUT MOUNTAIN VIEW:Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.Education/Certification: AA or equivalent from two year college or technical school would be helpful.Experience: Two years of medical staff office work can be substituted for education requirement.Equipment/Technology: Strong computer skills a must.Language/Communication: Strong communication skills needed.Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concept: of basic algebra and geometry.Mental Capabilities: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Interpersonal: Ability to work well with others. #J-18808-Ljbffr Mountain View Hospital