Virtual Customer Support Specialist - WFH
Globe Life American Income Division
AO Globe Life is hiring experienced professionals to support veterans and their families through virtual benefit consultations. This fully remote role offers schedule flexibility, structured training, and the opportunity to make a meaningful impact-without cold calling or outbound prospecting. All client appointments are warm and pre-qualified.
This position is ideal for professionals who value service, integrity, and long-term relationship building.Key Responsibilities
- Host scheduled Zoom consultations with clients
- Clearly explain supplemental life, accident, and health benefit options
- Guide clients through enrollment and provide ongoing policy support
- Maintain accurate digital records while ensuring compliance standards
- Participate in weekly training sessions, team development calls, and leadership workshops
- 100% remote position (U.S.-based candidates only)
- Flexible scheduling with autonomy over your workday
- Weekly commission-based compensation with vested renewals for long-term growth
- Pre-qualified client appointments only
- Comprehensive training and licensing support
- Equity opportunity at qualifying performance levels
- Monthly and quarterly performance bonuses
- Leadership development and advancement pathways
- Experience in benefits advising, sales, financial services, or client support
- Strong virtual communication and interpersonal skills
- Organized, coachable, and mission-driven
- Comfortable using Zoom, CRM systems, and digital documentation platforms
- A genuine passion for serving veterans and their families
- Authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based laptop or PC with a working webcam
Vacancy posted 5 days ago
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