ReStore Sales Associate/Donation Ambassador

ReStore Sales Associate / Donation Pick-Up Ambassador (Driver)

The ReStore Sales Associate / Donation Pick-Up Ambassador (Driver) is responsible for receiving donated merchandise, pricing, stocking, providing positive customer service, working the sales floor and cashiering and other duties as assigned by management. In addition to that this position is responsible for safely driving the Habitat for Humanity of Greater Nashville (HFHGN) donation truck, loading and unloading donations from the Wilson County area. Included with this is the responsibility for truck maintenance to include mechanical, safety and cleanliness when assigned.

Key responsibility areas include:

• Receiving donated merchandise, pricing, stocking, customer service, cashier and other duties as assigned.
• Maintaining office/donor relationships electronically through Vonigo scheduling platform, email and phone.
• Screening donations to determine usability for ReStore.
• Stocking merchandise; rotating and facing merchandise on shelves.
• Assisting customers by locating merchandise.
• Proper packing and securing of donated items.
• Unloading and loading donations at designated ReStore locations.
• Providing efficient professional service to donors and sharing the Habitat ReStore mission.
• Ensuring that vehicles are properly maintained on driving days, using daily inspection sheet.
• Maintaining good housekeeping standards by cleaning and dusting area as needed.
• Assisting in Deconstruction as needed, performing construction tasks related to DeConstruction.
• Preparing Deconstruction inventory: identifying, labeling, recording merchandise.
• Logging Deconstruction inventory into Counterpoint System, pricing and displaying.
• Participating in Annual Review Process.
• Complying with company policies and procedures.
• Participating and supporting agency activities as requested.
• Ensuring that all Habitat for Humanity International and Affiliate Policies and Guidelines are followed.
• Cross training including the ability and willingness to cover for different areas at the ReStore, including and not limited to the sales floor, Cash register, donation scheduling and assisting with any areas in the ReStore as required by Management.
• Other duties as directed by management.

Essential functions of the job:

• Providing customer assistance at all times.
• Must have a valid driver's license, and a clean driving record for insurance purposes.
• Ability to operate a motor vehicle.
• Load and unload merchandise donations, Deconstruction, business and customers.
• Heavy work. Individually exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Maintaining office/donor relationships electronically through Vonigo scheduling platform, email and phone.
• Adhering to all safety regulations, both company, OSHA and TDOT.
• Regular and reliable attendance required.

Qualifications:

• Completion of high school (diploma or equivalent) preferred.
• Equivalent education or experience in job related activities.
• Experience in driving commercial truck or towing trailers.
• Very customer oriented.
• Must have a valid driver's license, and a clean driving record for insurance purposes.
• Friendly and helpful demeanor.
• Positive attitude at all times.
• Must have the ability and desire to work respectfully with people of all cultures, languages, national origins, races, ethnic backgrounds, religions, classes, immigration statuses, sexual orientations, gender identity and expressions, ages, mental or physical abilities, and other diversity factors. Must conduct all activities in accordance with Habitat principles.

Time requirements: 40 hours per week with occasional overtime offered. Tuesday - Saturday, 8:30 AM - 5:30 PM.