Host/Hostess

Introduction
...


Overview
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.


Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.


Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Greet and welcome guests, assign seating, and escort guests to their table.
• Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server.
• Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation.
• Maintain dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business.
• Respond to telephone inquiries including making reservations and taking messages as needed.
• Utilize electronic reservation system to make, retrieve and monitor guest reservations (where applicable).
• Meet department uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent
• Six months experience in gourmet food service preferred (where applicable)
• Must possess excellent interpersonal skills
• Ability to earn and maintain TiPS certification
• Available to work required schedule which may include nights, weekends, holiday and overtime as needed