Retail Branch Manager (The Galleria)

Job Description

Job Description

Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.

Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in the United States. CXI’s primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: -at-cxi

Our Value Statement:  We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.

Our Values:

• Customer First -  We earn the right to be our clients’ first choice.
• Integrity -  We hold ourselves to the highest standard to build trust.
• Collaborative -  We always win as a team.
• Innovative -  We find new methods to deliver change and advance technology to the industry.
• Passionate -  We are driven to be the best in class.

Currency Exchange International is currently seeking a Full-Time Retail Branch Manager to join our team at our branch at The Galleria located in Houston, TX.

Essential Functions: 

• Ensure staff follow practices and regulations in the Retail Policy Procedure Manual
• Provide excellent customer service to store’s clients
• Ensure store reaches the maximum performance in line with the budget
• Help to organize and ensure full training is carried out with all new employees
• Ensure appearance of branch is neat and tidy at all times
• Assist in ensuring adherence to CXI’s retail security policies at all times
• Help in all ways to control operation and staff costs in branch
• Ensure all Money Laundering and Compliance regulations are adhered to at all times
• Ensure all inventories are reconciled on a daily basis in line with procedures
• Maintain adequate inventories of foreign and US Dollar currencies are maintained to support regular seasonal volumes
• Maintain sufficient stocks of foreign and US currency through wholesale inventory ordering
• Keep accurate and detailed records of all transactions, expenses, and inventory levels for accounting purposes
• Maintain excellent working relationship between CXI and the landlord for the facility we lease our branch location from
• Marketing of the branch through referral flyer distribution, web marketing, and check cashing flyer distribution