Applications Engineer-Valves

Applications Engineer-Valves

Job Category: Application Eng Requisition Number: APPLI003040

Full-Time On-site Warren, MA 01083, USA

Description

Principal Activities

• Prepares verbal and written quotations for domestic and international customers and representatives via telephone, fax, and email.
• Assists customer inquiries on order status, ship methods, tracking numbers, freight charges, pricing and availability.
• Analyses business opportunities facilitate requests for project quotations and ensures that processes are correctly executed, according to customer request.
• Be a technical resource and have the organizational agility to find answers and solve problems.
• Has a desire and ambition to grow into a larger role of responsibility.
• To perform this job successfully, an individual should have intermediate data entry skills and knowledge of Word and Excel software.
• Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision
• All other duties as assigned.

Candidate Requirements

Knowledge, Skills & Abilities

• Finalizes negotiation with customers. Knowledge of T&C are necessary
• Recommends product or service enhancements to improve customer's satisfaction and sales potential.
• Has 2-4 years technical customer service experience in manufacturing support.
• Has a sound, in-depth understanding of concepts and principles in customer service.
• Acts as Customers' advocate within the organization and is accountable for Customer Satisfaction.
• Document sales and marketing activities along with tracking of opportunities.
• Familiar with standard manufacturing concepts, practices and procedures.
• Self-starter, organized, thorough and meticulous, able to work under pressure.
• Experience in a technical environment
• Able to plan work and commit to meeting deadlines.
• Dedicated to high degree of accuracy.
• Proficient in Microsoft, Excel, and Access software.

Education

• Bachelor's degree, preferably in Mechanical Engineering
• 5 years' relevant experience. Valve, regulator, fluid mechanics/control related coursework/education will be additional qualification.
• Other: U.S. Citizen

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.