Central Intake Representative- Night-time

Central Intake Representative – Where Patient Care Begins Responsible for the organization's centralized psychiatric intake admission process for inpatient and outpatient visits, including insurance eligibility verifications when applicable. The role enhances referral source and patient satisfaction by providing a prompt and accurate central process for handling referrals to the organization's psychiatric programs. The Central Intake Representative (CIR) ensures urgency and timely communication throughout the referral until hospital admission approval or denial, drives data collection, and presents findings through defined processes and technology to approved providers for admission consideration. Working Conditions Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. While performing the duties, the employee may occasionally be exposed to fumes or airborne particles. The noise level may be moderate to high. The environment may include chemicals used for cleaning, dust, mist, and other pollutants. This is a smoke‑free workplace. The employee must provide documentation of a tuberculosis test during new‑hire orientation and annually thereafter. Additional characteristics include sitting four or more hours per day, performing repetitive tasks/motion, and hearing alarms, telephone, and normal speaking voice. Stress is identified as a hazard from a hectic environment with frequent interruptions. The environment alone presents a certain amount of risk servicing psychiatric patients in acute and crisis needs. Preferred Knowledge, Skills, and Experience Required Education: State accredited program completion License: Clinical License Recommended; LPN and RN Preferred Experience: Minimum 1 year in Intake or Admission Department or related environment Additional Requirements Proficient knowledge of PC computers and communication software utilization Effective verbal communication skills Effective organizational skills Basic understanding of medical and psychiatric diagnoses and conditions Effective interpersonal skills Analytical problem‑solving skills Ability to read and comprehend written instructions and follow verbal instructions Basic understanding of ICD‑10 and CPT coding methodology Work Shifts 12‑hour shifts / 3‑2 split rotation, every other weekend off. PM – 6:00 pm to 6:00 am. Night shift. Job Type Full‑time Benefits 401(k) 401(k) 2% match 401(k) matching Dental insurance Dependent health insurance coverage Flexible spending account Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Medical Specialty Psychiatry Schedule 12‑hour shift Ability to Commute / Relocate Reliably commute or plan to relocate before starting work (Required) Experience Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Location: 3800 Viking Dr., Bossier City, LA 71111. Work Location: In person. #J-18808-Ljbffr Freedom Behavioral