Parts Support Specialist

Parts Support Specialist

This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice and make any necessary entries to the inventory control system based on company guidelines.

Specific duties include:

• Assist in proactively managing our Allied parts inventory to help reduce no-sale inventory.
• Proactively work with our Allied vendors to maximize returns and leverage buying power.
• Distribution of Allied inventory throughout the region.
• Provide support to the parts departments within the region.
• Take a proactive approach to inventory control by assisting and or reporting discrepancies.
• Proactively study and stay current on industry and product information.
• Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job requirements include:

• General understanding of mechanical and technical terms
• Knowledge of parts operating systems preferred
• Computer skills
• Organizational skills
• Interpersonal skills
• Customer service skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

EOE/M/F/Disabled/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.