Community Outreach Specialist

Job Summary Responsible for leading physician education and outreach initiatives to improve clinical documentation, coding accuracy, and regulatory compliance. Provides expertise in designing and delivering training programs that enhance physician understanding of documentation standards, coding guidelines, and reimbursement requirements. Ensures alignment with organizational policies, payer regulations, and national quality reporting programs. Coordinates with providers, coding staff, and compliance teams to resolve documentation challenges and strengthen collaboration between physicians and revenue cycle operations. Develops strategies to drive continuous improvement in documentation quality, patient outcomes, and organizational performance. Essential Functions Designs, develops, and delivers advanced education programs for physicians on clinical documentation, coding, and compliance requirements. Provides one-on-one and group training sessions tailored to physician specialties and practice patterns. Collaborates with coding, compliance, and clinical documentation improvement (CDI) teams to identify documentation gaps and develop targeted education. Reviews medical records and audit findings to provide feedback and guidance to physicians. Ensures physician education materials remain current with CMS, OIG, and payer regulations. Serves as a liaison between providers and revenue cycle staff to resolve documentation and coding issues. Tracks and analyzes physician education outcomes and prepares reports for leadership. Supports organizational readiness for audits, regulatory reviews, and quality reporting initiatives. Mentors and provides guidance to junior education and outreach staff. Performs other duties as assigned. Education Bachelor’s degree Experience 5+ years of experience in a related field. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part‑time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures RHIA Certification CPMA CCDS Certified Coding Specialist (CCS) Certified Professional Coder (CPC) Certifications and licensures required. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part‑time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions such as typing; intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds. Job Details Department: Clinical Documentation Shift: Days (United States of America) Time Type: Full time Address: 2201 Lexington Ave, Ashland, Kentucky #J-18808-Ljbffr