Store Manager - Castleton Square

About the Team: The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates. Key Responsibilities Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building a genuine connection with our fans. Embrace opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success. Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty. Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates, and Sales Leads. Partner with the Divisional Sales Manager and Human Resources team to identify and resolve any performance issues and policy violations. Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Craft Your Career With Us If You Have: Demonstrated you’re a results‑oriented leader with at least 3‑5 years of experience as a Store Manager in a high‑performance selling environment. Developed a sense of care in your communication skills both written and verbal. Can charm and captivate an audience with the ability to connect with people at all levels of the organization. Business acumen sharper than a diamond, coupled with analytical thinking that can show and deliver positive results. A talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Experienced with succession planning and internal mobility. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems. At least 18 years of age and able to provide proof of identity and eligibility to work. Flexible work schedule that includes nights, weekends, and holidays. Ability to stand for extended periods, lift 50+ pounds, and arrive on time. Benefits & Compensation Competitive base salary of $55,000 – $69,000 commensurate with experience. Bonus opportunities. 401(k) plan. Medical, Dental, Vision. Short/Long Term Disability. Basic Life and AD&D. Anniversary gift cards and product discounts. Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement. PTO Package: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. We encourage applicants to refrain from adding identity‑related elements such as a photo, marital status, or age. #J-18808-Ljbffr Pandora A/S