Home Improvement Intake Specialist (Community Development Specialist)

Job Title

This position is part of the Office of Community Development-Home Improvement Program within the Department of Human Services. This position is located at the South County Office (4546 Lemay Ferry Rd).

Be advised that this position is funded in-part or wholly through an established grant agreement. Employment in this position is subject to the availability of grant funds. The position may be modified, reduced, or eliminated based on the terms of the grant agreement(s) and the level of funding available to carry out the intent(s) of such grant(s).

The starting salary range will be between $44,699.20 - $56,222.40 annually depending on the candidate's qualifications as well as budgetary considerations. Additionally, we offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy.

Examples Of Duties

• Serve as the primary point of contact for program applicants, providing information, answering questions, and guiding them through the application process.
• Collect, review, and verify applicant documentation to determine eligibility for grant programs in accordance with HUD guidelines.
• Conduct detailed income verification for entire households, ensuring compliance with mandated requirements.
• Perform investigative tasks such as household composition verification, deed and title searches, and other documentation checks.
• Communicate effectively and patiently with applicants, including elderly or disabled individuals, offering support and assistance throughout the process.
• Maintain accurate records and ensure all documentation is complete and compliant with program standards.
• Collaborate with internal teams to resolve discrepancies and finalize applicant eligibility.
• Utilize basic accounting skills and familiarity with income verification to support accurate determinations.

Minimum Qualifications

Bachelor's degree in Accounting, Business Administration, or a related field required. Candidates with a combination of education and experience will also be considered. Basic accounting and financial knowledge is essential. Experience in customer service—particularly working with older adults or individuals with disabilities—is preferred.

Additional Information

A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation.