Leasing Specialist- Model Tobacco (Richmond, VA)

Leasing Specialist- Model Tobacco (Richmond, VA)

Model Tobacco, a premier multifamily community in Richmond, VA, is seeking a professional, energetic, and customer-focused Leasing Specialist to join our team at WPM Real Estate Management. This is an excellent opportunity for candidates with at least 2 years of multifamily leasing experience and a background in sales or customer service.

As a Leasing Specialist, you'll serve as the first point of contact for prospective residents and play a key role in fostering resident satisfaction, planning community events, and supporting daily operations.

Key Responsibilities

• Welcome and assist prospects, residents, and vendors with professionalism and enthusiasm
• Conduct property tours and follow up on leads to convert prospects into new residents
• Guide applicants through the leasing process, including collecting and processing all required documentation
• Maintain accurate records, including traffic reports, vacancy logs, and resident files
• Coordinate move-ins and ensure apartments are prepared and move-in ready
• Support resident retention efforts by planning and participating in community events
• Assist with marketing initiatives, outreach activities, and promotional events
• Provide administrative support to the Property Manager, including correspondence and file management
• Answer phones and assist with general office operations
• Perform light cleaning of apartments and common areas as needed

Qualifications

• Minimum 2 years of multifamily leasing experience
• High school diploma or equivalent required
• Background in sales, customer service, or marketing preferred
• Strong communication, organizational, and multitasking skills
• Professional appearance and positive demeanor
• Proficiency with computers and leasing/property management software
• Valid driver's license and reliable transportation required

Why Join Us?

• Competitive pay with commission and bonus opportunities
• Health, dental, and vision insurance
• Paid time off & holidays
• 401(k) with company match
• Rent discount for eligible full-time employees
• Training and career development opportunities
• Supportive and collaborative team culture
• Excellent growth potential within a respected property management company

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WPM Real Estate Management