Patient Engagement
ExperCARE Health
Patient Engagement Coordinator (Medical Receptionist) Full-Time
ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!
We're looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you're a strong communicator, great with multitasking, and thrive in a fast-paced environment, we'd love to hear from you.
Key Responsibilities
Greet patients and callers in a professional, welcoming manner
Complete patient registration and verify insurance information accurately
Answer and manage multiple phone lines with efficiency and professionalism
Collect payments and calculate charges correctly
Schedule follow-up appointments and manage patient referrals
Fax, scan, and manage medical records as needed
Keep the front office and waiting area clean, organized, and inviting
Support overall clinic flow and assist team members as needed
Requirements
Strong customer service and communication skills
Ability to multitask and stay organized under pressure
Flexible availability, including evenings and weekends
CPR certification (or willingness to obtain)
Ability to pass a background check
Knowledge of Occupational Medicine is a plus
Why ExperCARE?
A team that values integrity, service, and excellence
Fast-paced, supportive environment with room to grow
Meaningful work that directly impacts your community
Competitive pay and benefits for full-time team members
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