JIRA Administrator - Mid
NALLEY CONSULTING, LLC
Join the Nalley Consulting team at Southcom HQ. Position: JIRA Administrator
LCAT: Mid
Location: SOUTHCOM HQ, Doral, FL / Off-site
Office: U.S. SOUTHERN COMMAND J2 Required clearance: No Required education: Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in JIRA administration.
Description:
LCAT: Mid
Location: SOUTHCOM HQ, Doral, FL / Off-site
Office: U.S. SOUTHERN COMMAND J2 Required clearance: No Required education: Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in JIRA administration.
Description:
- Deploy and configure JIRA as the centralized ticketing system for tracking task assignments, deliverables, and performance metrics.
- Integrate JIRA with other collaboration tools, ensuring seamless data sharing and automated status updates.
- Submit the JIRA System Implementation & Integration Report, detailing system setup, integrations, and usage efficiency.
- Possess the knowledge and capability to configure, manage, and optimize JIRA as the primary ticketing system for Work Order tracking and workflow automation.
- Personnel must be proficient in JIRA administration, workflow development, permission management, and integrations with DevOps tools.
- Strong problem-solving and analytical skills are required to support issue resolution and system performance enhancements.
- Personnel must have demonstrated experience in configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
- Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
- Desirable but not required certifications Atlassian Certified JIRA Administrator or ITIL Foundation Certification.
- Excellent medical, dental, and vision benefits
- PTO
- 11 paid federal holidays
- Tuition assistance
- Paid military-reserve leave
- Paid parental leave for birth or adoption
- 401k matching up to 5 percent of the base salary
- Flex time
- Company-paid short-term disability, long-term disability, and life insurance.
Vacancy posted 5 days ago
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