RN Patient Navigator, Valve and Structural Heart

Job Description - RN Patient Navigator, Valve and Structural Heart (2600046Q) What You Will Do The Valve and Structural Heart RN Navigator coordinates and manages patient referrals, including contacting patients, completing intake documentation, scheduling appointments, and ordering procedures, laboratory work, and other diagnostic testing. This role is responsible for following up with patients to ensure all required testing is completed in a timely manner. They also manage Structural Heart meeting documentation to ensure patients are reviewed by the multidisciplinary team, communicate team recommendations to patients, coordinate procedures, and support the ongoing plan of care. Participate and collaborate within assigned program(s); staff, leadership and committee at hospital entity and with UH system initiatives. Monitor and guide patients through the complete experience from pre‑op through post‑op, performing clinical screening, coordinating evaluation, scheduling appointments and testing/imaging, preparing for procedures, and facilitating rehabilitation as needed. Facilitate interdisciplinary collaboration in each patient care setting (hospital, home care, outpatient) to achieve optimal outcomes and satisfaction. Monitor and troubleshoot key patient touch‑points along the continuum. Document delegated portions of care/interventions in the ambulatory and/or inpatient medical record. Participate and collaborate with Patient Education to develop and monitor informational and educational material/opportunities. Support and serve as a resource to patients/families. Support operational initiatives. Hours This hybrid role requires approximately two days per week onsite at CMC, with the remaining days following the physician to clinic or working from home. Hours are flexible Monday through Friday, with occasional late clinic runs. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. Refers to documentation during orientation for specific duties and responsibilities. Abides by all requirements to safely and securely maintain Protected Health Information (PHI); annual training and UH policies apply. Education Bachelor of Science in Nursing (BSN) – Required Associate Degree in Nursing (ADN) – Required Work Experience 5+ years in clinical medicine – Required 3+ years in Cardiology – Required Ambulatory nursing experience – Preferred Knowledge, Skills, & Abilities Current knowledge of cardiovascular disease management, trends, care across practice settings – Preferred Understanding of hospital discharge process (DME, home care, skilled nursing) – Required Self‑directed and motivated – Required Detail oriented – Required Strong communication skills – Required Familiarity with Microsoft Office – Required Licenses and Certifications Registered Nurse (RN), Ohio and/or Multi‑State Compact License – Required upon hire BLS – Required ACLS – May be required based on clinical area standards PALS – May be required based on clinical area standards Physical Demands Standing frequently Walking frequently Sitting rarely Lifting up to 50 lbs frequently Carrying up to 50 lbs frequently Pushing up to 50 lbs frequently Pulling up to 50 lbs frequently Climbing occasionally up to 50 lbs Balancing occasionally Stooping frequently Kneeling frequently Crouching frequently Crawling occasionally Reaching frequently Handling frequently Grasping frequently Feeling constantly Talking constantly Hearing constantly Repetitive motions constantly Eye/hand/foot coordination constantly Travel Requirements 10 % Primary Location United States – Ohio – Cleveland Work Locations 11100 Euclid Avenue, Cleveland 44106 Job Nurse – more than 1 year experience Organization Harrington Heart & Vascular Institute UHC #J-18808-Ljbffr