Senior Supervisor, Data Center Critical Facilities - Dallas, TX
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Senior Supervisor, Data Center Critical Facilities
Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you're empowered to do your best work.
Job Summary
The Senior Supervisor, Data Center Critical Facilities is responsible for overseeing day?to?day critical facilities operations within the data center, ensuring uptime, safety, and compliance with Equinix standards. This role leads front?line teams, supports operational excellence, and partners closely with Engineering, Security, and Operations stakeholders to deliver a highly reliable customer environment.
Responsibilities
- Lead and supervise Critical Facilities Technicians and Operators, ensuring 24x7 operational coverage and adherence to operational procedures
- Oversee daily operations of electrical, mechanical, HVAC, power, cooling, and life?safety systems to maintain data center uptime
- Ensure compliance with Equinix safety standards, regulatory requirements, and operational policies
- Act as an escalation point for incidents, alarms, and abnormal conditions, drive root cause analysis and corrective actions
- Support preventive and corrective maintenance activities, including vendor coordination and change management
- Partner with Engineering, Construction, Security, and Customer Operations teams to support site initiatives and customer requirements
- Maintain accurate documentation, logs, and reports related to incidents, maintenance, and operational performance
- Coach, mentor, and develop team members, support performance management and training initiatives
- Participate in audits, inspections, and continuous improvement efforts to enhance operational resilience
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