Field Service Technician

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Build Your Career as a Field Service Technician in a Growing Company At ProMach, we‘re looking for people who want to shine. You‘ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You‘ll be challenged and rewarded. Make friends and have fun. Improve our customers‘ packaging performance and efficiency every day. Help build the future of packaging automation. We‘re proud of that and hope you will be too. Do we have your attention? Keep reading. Pro Mach‘s Brenton division is seeking a talented Field Service Technician to contribute to the success of the company by providing professional service and training support growth and profitability of the company‘s product lines through non-supervised support and training on all our Brenton's products and systems. The position reports to the Field Service Manager. Are you motivated about this work? Direct and Assist customer personnel in the installation, start-up and training of Brenton machines and systems. Provide technical service support to customers when their machines are not performing Provide Engineering Department with accurate updates on all changes made to machines in the field. Be an integral part of the team for final checkout of machines assuring they are ready for shipment. Be technically competent, Mechanically and Electrically, with the ability to move through and edit PLC and HMI programs easily. Fluent in setup and operations of all three Brenton Product Lines (Case packers, Shrink Wrappers, and Fanuc Robots and Controllers). Base Hourly Range: $27.00 - $45.00 Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. What‘s in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! If this sounds like you, we want to connect! Be technically competent, mechanically and electrical assembly and troubleshooting skills. Ability to work online with Rockwell PLC's and HMI's, navigate and make edits/changes to PLC and HMI programs. Fanuc Robot experience and certification highly desirable with 2-4 years of field experience. Professional communication, attitude and image. Educator - good verbal and written presentation - organized - good planner, good interpersonal skills. Ability to work independently and as a team in a fast-paced production environment. Team player with coaching, interpersonal and technical skills. Be technically competent, mechanically and electrical assembly and troubleshooting skills. Pro Mach, Inc. was named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach & Brenton? Follow us on LinkedIn, Twitter, and Instagram! ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #BRENT What’s in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matter. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay. Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.