Principal Forward Deployed Engineer

Role Description

We are seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform and Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes.

You’ll own the agentic transformation and the building process. It is expected that you:

• Discover and Prioritize AI-driven business use cases.
• Lead in what to build and why, not just how.
• Act as if the customer’s mission is our own.
• Stay accountable to the outcome.
• Move with urgency, focus, and resilience, wearing many hats with confidence.
• Test, adapt, and scale fast.
• Evolve in motion, turning ambiguity into momentum.
• Embrace complex customer environments not as obstacles, but as blank canvases.

The position requires strong consulting skills and deep architectural knowledge to guide the design and implementation of enterprise Agentic solutions and intelligent automation systems. Hands-on experience in delivering these solutions is essential.

You’ll partner closely with every field team at OutSystems and across the leadership team. You’ll become a key source of customer insight, guiding our long-term product roadmap. In addition, you will act as an extension of our Product team, ensuring our most strategic accounts achieve rapid value.

Qualifications

• Proven experience performing Forward-Deployed Engineer responsibilities in complex enterprise environments, with a track record of building trust and driving delivery with customers.
• Hands-on experience designing, building, and deploying custom AI solutions to production.
• Strong experience with agentic AI, LLM-based workflows, RAG, and enterprise integrations.
• Experience preparing and structuring enterprise data for AI use cases, including unstructured and semi-structured data.
• Solid understanding of AI governance, security, guardrails, and compliance requirements in enterprise environments.
• Strong consultative engineering skills, with the ability to turn ambiguous business problems into practical solutions and rapid prototypes.
• Demonstrated ability to deliver measurable business outcomes, not just technical implementations.
• Ability to work onsite with strategic customers as needed.

Benefits

• A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it.
• Real growth opportunities through structured programs designed to scale your expertise.
• A global collective of world-class talent, collaborating with industry experts and thought leaders.
• An inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment, and make an impact.