Customer Success Manager (Fully Remote)

This is a customer-facing role at an early-stage AI recruiting platform. You will own the post-sale relationship with hiring teams across a growing portfolio of customers. What You’ll Do: Onboard new customers and guide them through the platform to drive adoption and success. Manage relationships, resolve issues, and track customer health metrics to identify at-risk accounts. Identify upsell and cross-sell opportunities and maintain CRM records. What We’re Looking For: 1+ years in customer success, account management, or a customer-facing role. Hands-on experience with CRM and support tools like Salesforce, HubSpot, or Zendesk. Strong written and verbal communication skills; SaaS background is a plus. Compensation & Location: Monthly salary of $1,200 to $1,800 USD. Remote role based in San Francisco, CA; visa sponsorship is not available. Unknown The company is an early-stage AI recruiting platform that helps hiring teams manage and optimize their recruiting processes. It is a small, customer-focused startup that values long-term partnerships and proactive customer success. #J-18808-Ljbffr Unknown