Administrative & Parts Assistant

Job Description

Job Description

About the Role:

Olympic Auto Body and Sales LLC is looking for a motivated and organized Administrative & Parts Assistant to join our team in Lynn, MA. This is a dynamic role where you'll play a key part in keeping our shop running smoothly — from front office operations to supporting our production floor. If you thrive in a fast-paced automotive environment and love wearing multiple hats, we want to hear from you!

Responsibilities:

• Greet customers, answer phones, and manage front desk operations with professionalism
• Assist with vehicle drop-offs, pick-ups, and vehicle walk around inspections, taking drop off images of cars
• Support production staff by tracking job statuses and communicating workflow updates to customers
• Input invoices, Credits and Returns using CCC ONE
• Maintain accurate records of parts orders and inventory
• Perform general office duties including filing, data entry, and correspondence

Requirements:

• Prior experience in an administrative, office, or automotive industry role preferred
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills
• Familiarity with auto body shop management software (e.g., CCC ONE, Mitchell) is a plus
• Ability to work collaboratively with technicians, management, and customers
• Reliable, detail-oriented, and able to prioritize tasks independently

About Us:

Olympic Auto Body and Sales LLC has been a trusted name in collision repair and vehicle sales serving the Lynn, MA community since 1991. Our customers keep coming back because of our commitment to quality workmanship, honest service, and getting them back on the road quickly. Our team is our greatest asset, and we pride ourselves on fostering a supportive, hardworking environment where every employee is valued.