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Restaurant General Manager

KFC

Smyrna, DE
Restaurant General Manager

As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business:

  • Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service
  • Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities
  • Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment

Role Expectations

  • Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued
  • Mentor and Inspire: Lead and inspire your team to ensure customers get the best service
  • Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
  • Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations
  • Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement
  • Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies

Skills and Qualifications

  • Servant Leader: Success depends on the team's success
  • Mentor and Coach: Effectively mentors and coaches team members
  • Learner Mindset: Enjoys learning and improving processes
  • Customer Service Focused: Prioritizes delivering excellent customer service and great products
  • Organized: Great time management skills
  • Financial Acumen: Basic understanding of finances
  • Ownership Mindset: Takes responsibility for business outcomes

Requirements

  • Effective communication skills
  • Must be at least 18 years old with valid U.S. ID
  • Willing to undergo a criminal background check and be able to work with minors
  • Must be flexible with work hours, including weekends and holidays, to meet business needs
  • Ability to stand for lengthy periods and lift up to twenty-five pounds
  • Reliable transportation to and from work
  • Be willing to have fun and be part of the Mitra culture

Join us at Mitra QSR and be part of a team where your passion fuels our success!

Apply
Vacancy posted 2 days ago
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