Service Coordinator (Parts & Service)

$25 per hour

Henis Group

Greenville, SC

Service Coordinator (Parts & Service)

Location: Greenville, SC

Schedule: Monday – Friday (Standard Business Hours)

Compensation: $25.00/hour

Position Type: Full-Time

About the Opportunity

Our client, a leading provider of commercial door and dock solutions, is seeking a Customer Service – Parts & Service Specialist to support their Greenville, SC office.

This is a hands-on, detail-oriented position that plays a critical role in supporting both customers and field technicians. The role has evolved beyond a traditional customer service function, focusing heavily on parts coordination, quoting, and service support to improve overall operational efficiency and customer experience.

What You’ll Do

Generate service and parts quotes, including material markups and labor estimates
Source vendor pricing and coordinate with suppliers
Create and process purchase orders in a timely manner
Communicate directly with customers and internal technicians to support service needs
Follow up on open quotes and ensure timely conversion to orders
Assist with receiving, inspecting, and organizing incoming parts and equipment
Maintain accurate documentation and ensure smooth workflow across service operations

What We’re Looking For

2+ years of experience in estimating, quoting, or service-related support (industrial, commercial, or similar environment preferred)
Strong analytical and math skills with high attention to detail
Ability to read and interpret technical drawings or job scopes
Comfortable working both independently and collaboratively
Strong communication skills with a customer-first mindset
Experience in service, parts, or operations support within industrial, construction, or mechanical environments preferred
Exposure to vendor coordination, purchasing, or supply chain processes preferred

Why This Opportunity

Stable, well-established organization with strong industry presence
High-impact role supporting both customers and field operations
Opportunity for growth, with additional hires planned in the near future
Team-oriented environment with a mix of office and operational exposure

Apply

Vacancy posted 7 hours ago

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