Medical Assistant - Concierge Practice

Overview Concierge Program Medical Assistant – MyCare Medical – Concierge Division | Full-Time Ready to deliver a hospitality-forward healthcare experience. This role blends clinical excellence with Ritz-Carlton-level service to anticipate patient needs and deliver a warm, seamless experience. Responsibilities Welcome every patient like they are the most important person walking through the door. Anticipate needs before they’re spoken and provide proactive updates and follow-up. Guide patients through forms, history updates, and visit prep with warmth, patience, and discretion. Maintain urgency and grace to ensure patients feel informed and cared for. Convert every phone call and follow-up into a connection and reassurance. Champion programs like "Call Us First" so patients know where to turn. Partner with physicians, providers, pharmacists, and specialists to keep care coordinated and on time. Take vitals, vision screenings, and patient histories accurately in eClinicalWorks (eCW). Perform EKGs, spirometry, venipuncture, skin punctures, strep screens, glucometer checks, and lab work. Support providers during exams, injections, wound care, minor procedures, and more — within your scope. Relay provider orders, prep requisitions, process pharmacy requests, and flag urgent results promptly. Maintain daily charting, labs, prescriptions, and follow-ups for your assigned provider. Qualifications Medical Assistant Certificate OR 1+ year of hands-on patient-care experience OR an equivalent mix of training and experience A genuine passion for hospitality, service, and making people feel cared for Warm, polished communication in person, on the phone, and in writing Attention to detail and the ability to anticipate needs Working knowledge of medical terminology, basic math, and safe venipuncture technique Bilingual English/Spanish is a big plus but not required Why Join MyCare Concierge We believe healthcare should feel welcoming rather than a waiting room. Join a team that values how care is delivered as much as what care is delivered. If you bring clinical skills and a service-first mindset, we’d love to meet you. #J-18808-Ljbffr MyCare Medical Group