Permit Technician

General Description: Under the direction of the Lead Permit Technician. Serves as first point of contact for walk-in and phone customers of the Building Department. Answers general questions for processes and services provided by the Building Department. Essential Functions of Work Serves as first point of contact for walk-in and phone costumers of the building department Answers general questions for processes and services provided by Building Department to include permit applications for commercial, residential, miscellaneous signs, temporary use, and projects in the City of Reynoldsburg Reviews for completeness, records receipts and forwards to appropriate division for review Provides fee information and project numbers for fee collections Reviews, reads and understands construction plans to ensure all city ordinances are followed: processes all permits after the completion of plan review; may process over the counter permits. Coordinates permit process with outside agencies to ensure all permit requirements are met Serves as file manager for electrical plumbing irrigators and mechanical trade licenses, insurance and bonds Maintains files for all permit certificates of occupancy, vendor, health inspections and other documents issued or approved the building department Performs records research to document project history compliance: prepares records retention & disposal schedules Inputs data into city computer software for monthly/yearly report preparation for review Performs other administrative tasks: receives, opens, sorts & distributes mail to appropriate people, answers telephone & screens calls Remains informed of current developments and procedures pertinent to duties Participates in staff development activities and attends staff meetings Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions Demonstrates regular and predictable attendance Performs other related duties as assigned Minimum Qualifications Education High school diploma or GED or equivalent Two (2) years experience or training in administrative work preferably in a building department or any combination of education, training and experience that demonstrates the ability to perform office practices and procedures; or equivalent combination of training and experience. Preferred education: Associates degree in public or business administration or related field Knowledge of: Office practices & procedures Human relations City zoning & planning ordinances English & grammar. Skill in: General computer operation (Microsoft office), office equipment (personal computer, fax, copier, scanner) Ability to: Maintain a pleasant, courteous, professional demeanor Establish and maintain effective working relationship with the general public, other personnel and city officials Communicate effective by telephone, email and in person Meet deadlines and multi task under pressure Answer routine inquiries from the public, resolve complaints from angry citizens and government officials. Interpret variety of instructions in written, oral, picture or schedule form Add, subtract, multiply & divide whole numbers Comprehend & record figures accurately, copy material accurately & recognize grammatical & spelling errors Maintain accurate records, screen mail, prepare meaningful, concise & accurate reports, sort item categories according to established methods Gather, collate, & classify information about data, people or things Organize, prioritize and carry out office work with minimal supervision #J-18808-Ljbffr