Retail Sales Associate

Retail Sales Associate

The Stray Dog Gear Store is looking for full-time and part-time passionate Retail Sales Associates to join our team! This position plays a vital role in creating an incredible guest experience through welcoming and connecting with each guest as you assist in their selection of product. The ideal candidate will be upbeat, organized, and ready to work as a team.

Essential Responsibilities:

• Provide exceptional customer service by greeting and connecting with each guest.
• Answer questions, make recommendations, and assist customers in their selection using product knowledge.
• Be familiar with the store layout to promptly answer customer questions and maintain stocking needs.
• Assist in receiving, organizing, and stocking of merchandise.
• Process orders and resolve exchanges/returns using the POS system with accuracy and efficiency.
• Demonstrate a professional appearance and behavior according to policies regarding dress and grooming standards and customer etiquette.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Adhere to Stray Dog guidelines based on company tools, policies, and procedures.
• Keep the sales floor clean and in order throughout each shift.
• Perform opening and closing store duties as needed.

Required Skills and Abilities:

• Must be at least 16 years of age.
• Availability to work days, evenings, weekends, and holidays.
• Capable of learning about our products and POS system
• Strong skills in communication, customer service, and organization.
• Ability to operate the register, stand, move, and walk for multiple hours
• Ability to lift 40+ pounds