US Director of Technical Support & Customer Success
Hoxhunt
Hoxhunt is seeking an experienced Director of Technical Support in Minneapolis to lead US Technical Support, owning customer escalations and driving cross‑functional collaboration with Product, Engineering, and Customer Success. You will report to leadership, manage a team, and partner with our Helsinki HQ to scale support as the company grows. Expect a hybrid schedule with quarterly travel to Finland. #J-18808-Ljbffr Hoxhunt
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the US Director of Technical Support & Customer Success in Minneapolis, MN vacancy
- ...level agreements. o Review tickets to look for trends in customer requests; if trends are observed bring to the attention of team... ...reviews that assess if each team member is performing to success. o Direct department activities, projects, and improvement...Suggested
- ...Desk Team Lead We are seeking a Service Desk Team Lead to oversee our Technical Service Consultants within our Managed Services practice. This individual will be responsible for leading daily support operations, managing ticket queues, maintaining SLA compliance, and...Suggested
$120k - $135k
...Job Description Job Description TECHNICAL SUPPORT MANAGER Are you ready to elevate your... ...celebrate life's sweetest moments! Join us today as a Technical Support Manager!... ...resolution of technical issues and excellent customer service. This role requires a combination...SuggestedWork experience placementWork at officeRemote workFlexible hours- ...Minneapolis, MN POSITION: Warranty and Technical Support Supervisor Department: Engineered... ...rapid, high-quality responses to customer inquiries and product issues; and serves... ...warranty work completed in North America. Success depends on a deep understanding of...SuggestedWork at officeLocal areaWorldwide
$105k - $130k
...Board as our IT Operations and Support Manager and help shape the... ...our future. Reporting to the Director of Technology Services, this... ...incident bridges, cross-functional technical response, stakeholder... ...while providing exceptional customer service. Our mission is to help...SuggestedFull timeWork experience placement$80k - $90k
...Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate... ...the coordination point between Tier 3 support and additional VA support teams... ...those which must be met by an employee to successfully perform the primary functions of this...Permanent employmentContract workWork at office$108k - $125k
...People Leadership & Development Servant Leadership: Foster a supportive, collaborative team culture that prioritizes professional growth... ...Desk according to industry best practices and internal customer feedback. Performance Reporting: Track and analyze trends in Service...Full timeWork experience placementFlexible hours$70k - $80k
...a Service Desk Team Lead to oversee our Technical Service Consultants within our Managed Services... ...will be responsible for leading daily support operations, managing ticket queues,... ...· Monitor CSAT · Address escalated customer concerns · Ensure professionalism & consistency...Temporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to US Director of Technical Support & Customer Success. Be the first to apply!
Related searches
- customer engineer Minneapolis, MN
- customer liaison Minneapolis, MN
- work from home customer Minneapolis, MN
- amazon customer Minneapolis, MN
- customer satisfaction Minneapolis, MN
- customer Minneapolis, MN
- customer project program manager Minneapolis, MN
- customer marketing Minneapolis, MN
- airline customer Minneapolis, MN
- customer retention Minneapolis, MN


