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US Director of Technical Support & Customer Success

Hoxhunt

Hoxhunt is seeking an experienced Director of Technical Support in Minneapolis to lead US Technical Support, owning customer escalations and driving cross‑functional collaboration with Product, Engineering, and Customer Success. You will report to leadership, manage a team, and partner with our Helsinki HQ to scale support as the company grows. Expect a hybrid schedule with quarterly travel to Finland. #J-18808-Ljbffr Hoxhunt

Vacancy posted 3 days ago
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