Medical Assistant

Job Description

Job Description

Position Summary

The Medical Assistant (MA) provides clinical and administrative support to a physician-owned neurology practice specializing in traumatic brain injury (TBI) and concussion care for personal injury patients. The MA ensures efficient patient flow, assists with neurological questionnaires, evaluations and procedures, coordinates referrals and diagnostic testing, and maintains accurate medical documentation while delivering compassionate, high-quality patient care.

Key Responsibilities

Clinical Duties

• Room patients, obtain vital signs, medical histories, and medication reconciliation.
• Assist physicians during neurological examinations and procedures.
• Prepare patients for cognitive assessments and other diagnostic testing.
• Collect and process laboratory specimens, including TBI blood biomarker testing.
• Maintain exam rooms, medical equipment, supplies, and infection control standards.

Patient Care & Coordination

• Educate patients on treatment plans and follow-up care.
• Coordinate referrals, imaging, laboratory testing, and therapy services.
• Assist with disability forms, return-to-work documentation, and medical record requests.

Administrative Duties

• Schedule follow up appointments, obtain authorizations, and maintain accurate electronic medical records (EMR).
• Communicate professionally with patients, referral sources, attorneys, and case managers.
• Ensure compliance with HIPAA, OSHA, and clinic policies.

Qualifications

• High school diploma or GED.
• Completion of an accredited Medical Assistant program.
• Current CMA, RMA, or CCMA certification preferred.
• Current BLS certification.
• Minimum of one year of clinical experience; neurology, personal injury, or TBI experience preferred.
• Fluency in Spanish preferred.
• Phlebotomy experience is a plus.

Skills & Attributes

• Strong organizational and communication skills.
• Excellent attention to detail and documentation accuracy.
• Compassionate, professional, and team-oriented.
• Ability to work in a fast-paced specialty practice while maintaining exceptional patient service.

Preferred Experience

Experience in neurology, concussion management, traumatic brain injury, personal injury, physical medicine and rehabilitation (PM&R), orthopedics, or neurosurgery is highly desirable.

Our mission is to provide exceptional neurological care for patients with traumatic brain injuries through clinical excellence, compassion, and evidence-based medicine.