Client Service Representative / Veterinary Assistant

Job Description

Job Description

About Us

Creedmoor Road Animal Hospital is a privately owned hospital which is a group of 6 veterinary hospitals in the North Carolina. We are not corporate - we are a team. We believe that happy, supported employees lead to happy clients and healthy patients. We value mental health, work-life balance, and a non-toxic workplace, and we back that up with real policies and a culture that proves it.

About the Role

This is a dual-role position, trained as both a Client Service Representative and a Veterinary Assistant. As a float, you will support multiple Legacy Veterinary Group locations, giving you variety and the chance to connect with teams across our 6 hospitals.

What We're Looking For

We want someone who is compassionate, trustworthy, and eager to grow. The right candidate works well on a team, communicates clearly, and genuinely cares about the animals and clients they serve.

Client Service Skills:

• Exceptional customer service and phone etiquette
• Clear and professional communication
• Strong organizational and time management skills
• Comfortable working across multiple computer systems
• Compassion and emotional intelligence
• Team player with a positive attitude

Veterinary Assistant Skills:

• Ability to place IV and urinary catheters
• Administer medications (IV, IM, SQ, PO)
• Draw blood and run in-house bloodwork
• General radiology knowledge
• Dental radiology and hygienist skills
• General to advanced anesthesia skills
• Assist with exams, dentals, and surgeries
• Patient monitoring

Benefits

• $200 pet credit per year (up to two personal pets)
• Free exams and bloodwork + 20% off additional services for your pets
• Access to Royal Canin, Purina Pro Plan for Professionals, and Hill's pet food at reduced cost
• 3 sets of company scrubs and a company jacket (provided after 90 days)
• 4-day work weeks - no weekends
• Flexible scheduling with a focus on work-life balance
• PTO - and time to actually use it

Continuing Education

We invest in our team's growth. Whether that means lunch-and-learns with trusted vendors, on-the-job training, or going back to school, we support it.

Interested in becoming a Registered Veterinary Technician? If you have assistant experience and want to pursue registration, we're open to discussing support for schooling costs. Paid school fees are dependent on grades and require a contract after 6 months of employment.

Experience

Veterinary experience is a plus, but not always required for the right candidate. If you're curious about what privately owned veterinary medicine looks like - apply and let us show you."