Executive Support Technician
Temporary
Kforce has a client that is seeking an Executive Support Technician onsite in Tampa, FL for a 6-month contract-to-hire role. Summary: We are seeking an Executive Support Technician to provide high-touch, concierge-level technology support to senior leadership within a fast-paced enterprise healthcare environment. This role serves as the primary contact for executive technology needs and requires exceptional professionalism, discretion, communication, and ownership. Responsibilities:
- Provide onsite support for executives and executive assistants across laptops, desktops, mobile devices, applications, and peripherals
- Troubleshoot Windows, macOS, Microsoft 365, Outlook, Teams, calendar delegation, mobile synchronization, Wi-Fi, VPN, MFA, and access issues
- Configure and support iPhones, iPads, corporate applications, MDM enrollment, device replacements, and secure connectivity
- Prepare and support executive meetings, conference rooms, video conferencing, displays, cameras, microphones, and presentation technology
- Maintain ownership of issues through resolution while coordinating with Network, Cybersecurity, Infrastructure, Telecom, AV, and Service Desk teams
- Document incidents, resolutions, equipment changes, and customer updates accurately
- Proven executive or VIP technical support experience
- Strong enterprise endpoint, mobility, Microsoft 365, connectivity, and AV troubleshooting skills
- Excellent executive presence, customer service, confidentiality, judgment, and communication
- Experience with ServiceNow, Remedy, or a comparable ticketing platform preferred
- Comfortable working onsite in Tampa and participating in assigned evening, weekend, event, and on-call coverage
Vacancy posted 4 days ago
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